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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Certified Phlebotomist seeking an opportunity to excel and grow within an organization as well as contribute to patient care. I strive for safety and to make my patients feel safe and comfortable.
Skills
  • Collect specimens using a variety of equipment based on comfort and safety of patient
  • PKU, dermal puncture, venipuncture, and urinalysis trained and efficient.
  • EKC/ EKG training
  • CLIA Waive Test
  • HIPAA and OSHA trained
  • AHA, BLS, CPR Certified
  • Excellent customer service skills
  • Basic computer skills
  • Strong work ethic
  • Professional and courteous
  • Positive attitude
  • Knowledge of medical terminology
  • Professional bedside manner
Work History
03/2017 to Current Lead Volunteer Phlebotomist Md Anderson | Katy, TX,

As a volunteer Phlebotomist at the VA, I performed a number of duties including: 

  • Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
  • Prepare blood-collecting equipment, draw blood, and safely store and transport samples.
  • Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
  • Process specimens in a timely matter.
  • Assist students and volunteers  with questions and answers when needed.
  • Assisting students with blood draws.
  • oversee multiple students and staff obtaining blood draws at once.
  • Lead phlebotomist in the HCV outreach program for the Hepatitis C awareness month.

02/2017 to 03/2017 Phlebotomist Externship Fedex Office | San Francisco, CA,
  • While doing my externship at the VA,  I performed 300 draws on a variety of patients including difficult draws, and geriatric; all while practicing many techniques to ensure safety and comfort to every and all patients.
  • Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
  • Prepare blood-collecting equipment, draw blood, and safely store and transport samples.
  • Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
  • process specimens in a timely matter.

 

 

08/2015 to Current Retail Customer Service Associate Whole Foods Market | Atherton, CA,
  • Actively pursued personal learning and development opportunities.
  • Trained new sales associates each season or as needed 
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Used time efficiently when not serving customers, including cleaning store and preparing fudge.
  • Cross-trained in all stores and able to handle the responsibility of multiple departments.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

 

 

03/2006 to 01/2008 Grocery Cashier Safeway Food And Drug | City, STATE,
  • Encouraged development of new cashiers with positive reinforcement.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.


Education
Expected in April 2017 Phlebotomy Certificate | Medical East Valley Medical College, Mesa, Az GPA:

Expected in September 2011 GED | Chandler High School, Chandler, Az GPA:

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Resume Overview

School Attended

  • East Valley Medical College
  • Chandler High School

Job Titles Held:

  • Lead Volunteer Phlebotomist
  • Phlebotomist Externship
  • Retail Customer Service Associate
  • Grocery Cashier

Degrees

  • Phlebotomy Certificate
  • GED

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