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Lead Teller Resume Example

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LEAD TELLER
Summary
Lead Teller successful in completing all tasks in a timely manner. Results-oriented with exceptional communication and strong background in customer service. Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possesses a clean driving record and automobile insurance. Exceptionally organized Housekeeper bringing 7 years in commercial and residential cleaning. Efficiently completes tasks, individually or as a team member, to the satisfaction of the client. Housekeeper focused on providing exceptional service to internal and external customers. Reliable, responsible and driven to be an integral team member. Cashier who is open to new challenges and opportunities. Learns quickly and enjoys being part of a dynamic team. Hardworking and able to work long hours and lift up to 40 pounds.
Experience
11/2015 to 09/2016
Lead TellerMascoma Savings Bank － West Lebanon, NH
  • Organized, stocked and maintained the teller window area.
  • Assessed clients' financial situations to develop strategic financial planning solutions.
  • Collaborated with the compliance department to eliminate procedural errors and margin breaks.
  • Led and educated investment team on customer relationship management techniques.
  • Enhanced the operational risk application to capture regulatory findings from agencies such as SEC and OCC.
  • Explained and documented for clients the types of services to be provided, and the responsibilities to be taken by the personal financial advisor.
  • Conducted careful financial and covenant analysis of proposed transactions and portfolio companies.
12/2014 to 06/2015
CashierMac's Market － Woodstock, VT
  • Answered questions regarding the store and its merchandise.
  • Greeted customers and ascertained customers' needs.
  • Prepared sales slips and sales contracts.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Prepared sales slips and sales contracts.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
05/2012 to 11/2015
House CleanerLisa Barton － South Woodstock, VT
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Cleaned in and around the buildings, prioritizing safety at all times.
  • Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
  • Dismantled, cleaned and replaced light fixtures.
  • Spot cleaned furniture and carpet.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Steam cleaned and shampooed carpeted areas.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Polished glass surfaces and windows.
  • Dusted picture frames and wall hangings with a cloth.
  • Removed waste paper and other trash from the premises to designated area.
  • Changed bed linens and collected soiled linens for cleaning.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Disinfected and mopped bathrooms to keep them sanitary and clean.
  • Cleaned walls, windows, shades and curtains.
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
05/2009 to 08/2014
PM HousekeeperTwin Farms － Barnard, VT
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Polished glass surfaces and windows.
  • Dusted picture frames and wall hangings with a cloth.
  • Removed waste paper and other trash from the premises to designated area.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Changed bed linens and collected soiled linens for cleaning.
  • Disinfected and mopped bathrooms to keep them sanitary and clean.
  • Cleaned walls, windows, shades and curtains.
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
Education
2012
High School DiplomaWhitcomb Jr./Sr. High School － Bethel, VT
Bachelor of Arts: History, Humanities, SociologyJohnson State College － VTHistory, Humanities, Sociology
Skills
Cash register, closing, coach, Strong interpersonal skills, contracts, customer relationship management, clients, customer relations, customer service, derivatives, due diligence, cleaning equipment, financial, financial advisor, financial planning, Inventory management, access, windows, window, Problem-solving skills, safety, sales, Sales training, strategic, telephone
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Resume Overview

Companies Worked For:

  • Mascoma Savings Bank
  • Mac's Market
  • Lisa Barton
  • Twin Farms

School Attended

  • Whitcomb Jr./Sr. High School
  • Johnson State College

Job Titles Held:

  • Lead Teller
  • Cashier
  • House Cleaner
  • PM Housekeeper

Degrees

  • High School Diploma
    Bachelor of Arts : History, Humanities, Sociology

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