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lead team coordinator resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Resourceful Team Coordinator with a 25+ year track record of providing exceptional administrative and operational support to project managers and facilitators. Fantastic interpersonal and supervisory skills. Efficient, focused and maintain a constant need to learn and expand on skill sets.

Skills
  • Management expertise
  • Thorough understanding of business
  • Constant expansion of skills
  • Desire for efficiency
  • Equipment operation
  • Client support
  • Safety
Experience
09/2016 to 09/2019
Lead Team Coordinator Mednax Towson, MD,
  • Scanned incoming documentation.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Observed confidentiality and safeguarded all patient-related information.
  • Kept department clean, organized and professional.
  • Purged outdated files.
  • Obtained information
  • Wrote reports, emails, memoranda, letters and releases.
  • Conceptualized and implemented new and more efficient filing system.
  • Arranged and managed medical record filing,
  • Completed timely uploads of medical records to patient vaults.
  • Evaluated the quality and integrity of electronic chart data.
  • Met with team prior to each shift to deliver updates on scheduling and production and answer questions from employees.
  • Ordered and tracked supplies to remain within budget.
  • Met with team members and management staff to discuss safety outages and identify Claire causes.
  • Performed data entry, processed time cards and validated documentation for billing and payroll.
  • Collaborated with management team to meet organizational and departmental goals.
08/2012 to 03/2016
Medical Records Clerk Williams Lea Boston, MA,
  • Scanned incoming documentation.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Observed confidentiality and safeguarded all patient-related information.
  • Kept department clean, organized and professional.
  • Purged outdated files.
  • Obtained information by contacting appropriate personnel
  • Verified, updated and entered patient information into system.
  • Assisted with properly processing records requests.
  • Worked with speed, efficiency and accuracy to process documentation and complete projects.
  • Utilized copying equipment for medical record duplication, answered phones and filed documents.
  • Completed patient paperwork and maintained accurate records.
  • Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts.
  • Recorded and filed patient data and medical records.
  • Sent records requests and stayed in close communication with case managers regarding open issues.
  • Assisted management with reporting and paperwork.
09/2011 to 04/2012
Receptionist John Bulger MD PC City, STATE,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Managed more than 100 incoming calls per day.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Documented and routed business correspondence to manage office paperwork.
  • Pulled and organized requested documentation.
  • Maintained front office cleanliness and organized supplies to increase task productivity.
  • Communicated with outside offices to obtain records and transfer files for patients needs.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
  • Managed office duties and basic administrative tasks, organized and cleaned work space, ordered materials and answered phone calls.
Education and Training
Expected in 06/1975 to to
High School Diploma:
Andrew Jackson HS - South Bend, IN
GPA:
Expected in to to
: Computer Skills
Indiana University South Bend - South Bend, IN
GPA:

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Resume Overview

School Attended

  • Andrew Jackson HS
  • Indiana University South Bend

Job Titles Held:

  • Lead Team Coordinator
  • Medical Records Clerk
  • Receptionist

Degrees

  • High School Diploma
  • Some College (No Degree)

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