Experienced, forward-thinking social work, case manager with the proven ability to provide and elevate client-focused services and create and execute departmental activities, educational programs, and counseling for patients, acting as an expert resource for assigned departments; safeguards patient safety and privacy, ensuring all policies and procedures are in compliance, and acting as an expert resource for assigned departments
Skills
Collaborates with staff to impart excellent service to promote optimum mental, emotional, and behavioral health
Documentation proficiency
Maintains empathy and diligence of client needs and goals
Facilitates workshops and other learning opportunities for staff
Upholds policies, procedures, best practices, and regulatory requirements Preceptor for onboarding of new employees
Maintains current knowledge of organizational goals and objectives
Advanced conflict resolution and crisis intervention skills
Community resource knowledge
Work History
Neuro ICU Social Worker, 09/2021 to Current Hca – Raytown, MO,
Maintain documentation in Allscripts/CarePort/ Cerner system to summarize interactions with patients and completion of referrals for discharge planning.
Clinical coordinator providing recommended long-term residential treatment, short-term residential treatment and placement option for appropriate level of care at discharge.
Providing care management with administration of stroke assessments and facilitate referral for cognitive and depression support.
Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
Providing crisis intervention and facilitng end of life/goals of care with interdisciplinary team members and patient's family members.
Facility TRIADS with patient care team to identify discharge barriers.
Collaboration with community partnership to enhance the wellbeing of the patient for post-discharge support.
Marcus Trauma Center Medical Social Worker PRN , 10/2021 to Current Accura Healthcare – Iowa City, IA,
Crisis clinician in assessing allegations of abuse, neglect, exploitation, Human Trafficking and CESC victims.
Social Services specialist with collaborating with GBI/ Law enforcement and medical examiners offices with identifying the next of kin
Documented case notes daily and coordinated follow-up for seamless case management.
Providing care management with medical teams, patients and families to implement effective treatment plans.
Explained medical care options to help families make informed healthcare decisions.
Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Lead Social Work, Case Manager-NICU, 07/2019 to 09/2021 Med Surge/ENT At Children's Healthcare Of Atlanta Inc – City, STATE,
Responsible for the completion of initial assessment for patient's admitted within 24 hours of admission to develop an appropriate treatment and discharge plan
Creates and leads department team building activities - arranging and facilitating support groups, life skills education programs, and counseling for survivors, coordinating trained and license service providers
Leverages case management tools and referrals, linking clients to resources
Team Lead in being responsible for utilization management, facilitating patient admission flow, and maintaining data metrics for teams performance
Completes utilization review using InterQual for insurance approval in accordance with hospital policy, Medicaid, and 3rd-party payer guidelines
Social Services specialist in creating educational documentation formats for Cerner System-wide documentation and updating the Morrisey Concurrent Care Manager system
Provides crisis intervention for complex cases, including child protection issues, postpartum depression, domestic violence, and substance abuse
Participates in family care conferences throughout hospital admission, working with interdisciplinary team daily
Arranging care management for all discharge planning needs, including durable medical equipment and long-term private duty nursing and coordinating community resources upon admission and throughout stay
Social Worker, Med Surge/ENT Social Worker 1, 08/2015 to Current PRN At Northside Hospital – City, STATE,
Assisted patients, young adults, and families to cope with illness, treatment, and hospitalization based on principles of growth and development
Provided educational workshops to help parents identify issues related to adolescent development, stress reduction, discipline, and safety
Provided information and clarification regarding child protection, custody, and safety issues through the Department of Children and Family Services
Documented and maintained updated patient information of services provided in EPIC System
Completed referrals linking patients and families to private duty nursing, arranging for DME supplies and hospice/palliative care support care.
Serves as the mandated reporter for hospital campuses or assigned service area to Child Protective Services and Adult Protective Services.
Assists families in accessing resources to achieve and/or maintain stabilization and self-sufficiency.
Completion of comprehensive psychosocial assessment for high risk patients to include abuse/neglect, non-accidental trauma, human trafficking and behavioral/ mental health and identify strengths and potential barriers across the continuum of care as relates to patient health and wellbeing.
100% completion of high risk screen assessment
Social Work Behavioral Health Associate, 06/2015 to 10/2017 Company Name – City, State,
Provided direct patient care and supportive services to patients with mental health disorders as well as chemically dependent patients to ensure safety and wellbeing of patients.
Develop variety of patient care activities which support maintenance of therapeutic milieu.
Completed long-term in patient referrals to psychiatric inpatient facility .
Collaboration with Georgia Crisis Access Line (GCAL) to identify placement facility bed acuity
Founder, 10/2018 to Current Company Name – City, State,
Education
Master of Science: Social Work, Expected in 2015 Clark Atlanta University - Atlanta, GA, GPA:
Bachelor of Arts: Sociology, Expected in 2012 Saint Augustine's University - Raleigh, NC, GPA:
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