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Lead Senior Systems Analyst Resume Example

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LEAD SENIOR SYSTEMS ANALYST
Professional Summary
Skilled Systems Analyst with a proven track record of leading analysis and requirement-gathering efforts for application development projects. Additional background includes conducting joint and rapid application development sessions, service-oriented architecture and supervisory experience in functionality, usability, reliability, performance and regression testing. Dedicated and known for outstanding analytic ability in research and solving problems. Goal oriented and ability to work under pressure.
Skills
  • ERMA, VMD, Balsamiq, ETM, iRISE, Ratabase,
  • Operating Systems: Windows, DOS, UNIX , Frame Relay, FTS2001, and FTS 2000
  • Languages: Java, Cobol, SQL, DB2, JCL,
  • Hardware Applications: eCLIQ, Referral Desktop, Togglz, @Work, Tealeaf, NGI Microsoft Word, PowerPoint, PRISM, FPDS-NG, CAS, FPD , OneNote, Visio, Splunk, JIRA,
  • Interpersonal skills
  • JavaScript
  • RESTful API interfaces (JSON, XML)
  • Microsoft Exchange 2013
  • Full lifecycle development
  • Managing multiple projects simultaneously
  • Team player
  • Microsoft SharePoint
Work History
Lead Senior Systems Analyst08/2013 to Current
Liberty Mutual Insurance
  • Held and Led elaboration meetings clarifying business requirements of each EPIC/Stories scheduled for automated underwriting monthly release.
  • Assisting developers, business analysts, quality assurance testers and user acceptance testers.
  • Assisted in Iterative and Agile methodologies use for rules migration application delivery and timely project completion.
  • Authored the IT.
  • Tracking document using the feedback from the IT.
  • And business teams to track mapping process for migrate rules to ODM project.
  • Performed detailed data mapping process between the legacy AION systems to the new ODM rules system.
  • Used BLOB Table Viewer to view specific data elements prior to mapping to identify existence of the data element on the BLOB.
  • Performed data modeling for migration to new interfaces.
  • Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization.
  • Conducted Data Standards and Definitions meetings, involving various groups tracking the work effort status of the data elements submitted.
  • Created DSD (data standards and definitions) meeting Agenda and documented meeting minutes using ONENOTE.
  • Performed project estimation for IT project planning and also participated in Enhancement request estimation process.
  • Assisted with migration data mapping / data modeling activities needed for rules migrated to new system in all levels of testing (functional, system, regression, integration and UAT) as necessary.
  • Identified and corrected performance issues.
  • Oversaw implementation of application developments.
  • Entered commands and observed system function to verify correct operations and detect errors.
  • Evaluated and conducted technical and functional research and analysis.
  • Participated in special projects, external audits, evaluations and process improvements.
  • Trained users in the proper use of hardware or software.
  • Provided after-hours support for applications and project efforts when needed.
  • Prepared detailed technical design specifications for programs.
Senior Systems Analyst/Client Engagement01/2010 to 08/2013
Liberty Mutual Insurance
  • Managed Requirements using Rational Rose and Rational Requisite Pro (Req Pro), RDNG and also communicated with user groups and team members.
  • Developed use case documentation for system requirements, strategic planning & goal setting, business process flows, Project Plan, and screen mockups using MS Visio through analysis and by conducting stakeholder interviews.
  • Participated in UI/UX projects to enhance user experience and ease of doing business by streamline screen flow using prototyping tools.
  • Validated client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders.
  • Validated client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders.
  • Built prototypes using iRise for business partners to simplify and enhance user experience.
  • Created the AS- IS and TO-BE process flows using MS VISIO.
  • Led Triage efforts to help our UAT partners for identifying the System defects and functionality.
  • Analyzed data and functionality of the Legacy system to find the gap's in the to-be system.
  • Created User Interface Specification Documents, which comprised of system mock-ups and page field elements.
  • Acted as a liaison between the system user, technical groups, Stakeholders and the development team for the development of the overall testing approach by executing test cases to support QA Testing, User Acceptance Testing (UAT) and identifies functional issues.
  • Maintained and tracked requests for enhancements and changes using Unified Change Management tool (UCM) such as Rational ClearQuest.
  • Played a key role in the planning, User Acceptance Testing (UAT), and implementation of system developments and enhancements.
  • Performed project estimation for IT project planning and also participated in Enhancement request estimation process.
  • Authored functional requirements document by interacting with the development personnel and technical architects.
  • Worked closely with the UI/Graphics team to define sequence of screen presentations [HTML], user interactions and system responses to meet user goals.
  • Coordinated with the UI/Graphics team for knowledge and content management.
  • Assisted with data conversion activities and all levels of testing (functional, system, regression, integration and UAT) as necessary.
Senior Engineer / Sr. Business Analyst / Project Manager01/1998 to 01/2010
Golden Eagle Insurance
  • Worked with the business team to collect the business requirements, security and service level requirements and documented them using Requisite-Pro.
  • Co-authored business requirements for Customer Accounting Center migration to new system.
  • Extracted data, discussed and refined business requirements based on business users input and team members.
  • Authored functional requirements document by interacting with the development personnel and technical architects.
  • Compared the record count, header total premium from existing data against the data being transferred to new systems for balance purpose.
  • Wrote Code, and assisted with data conversion activities and all levels of testing (functional, system, regression, integration and UAT) as necessary.
  • Performed data modeling for migration to new system.
  • Designed migration specification and process flows to account for every single record/premium from existing system as well as for the enhanced system to achieve zero ending balance after migration.
  • Conducted and lead status report meetings with the business and the IT team on a weekly basis.
  • Managed the development of project schedule dates and resources to developers and testers.
  • Conducted technical review sessions and facilitated other project meetings as required.
  • Worked with project management to analyze change requests to determine effects and additional programming.
  • Maintained and tracked stakeholders requests for enhancements and changes using Unified Change Management tool (UCM) such as Rational ClearQuest.
  • Co-authored test script writing during requirements gathering, analysis and design phases.
  • Managed Scope and change throughout the life cycle of the product.
  • Addressed, diagnosed and solved issues facing the team on daily basis.
  • Documented causes, analysis and final resolution of the issues/errors.
IT Consultant09/1996 to 10/1997
Kraft Foods - Glenview Ill
  • Installed new Kronos payroll system to all Kraft plants, designed migration specification and process flows.
  • Created  User training Manual.
  • Trained users in the proper use of hardware or software.
  • Provided after-hours support for applications and project efforts when needed.
  • Ensured proper installation of cables, operating systems and software.
  • Maintained records of daily data communication transactions, problems and remedial actions taken.
  • Implemented new services into production to feed HR system.
Education
Bachelor of Science: Information and TechnologyNortheastern Illinois University- Chicago, IllinoisInformation and Technology
Bachelor of Arts: Business ManagementNortheastern Illinois University- Business Management
Certified Business Analyst:
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Resume Overview

Companies Worked For:

  • Liberty Mutual Insurance
  • Golden Eagle Insurance
  • Kraft Foods - Glenview Ill

School Attended

  • Northeastern Illinois University
  • Northeastern Illinois University

Job Titles Held:

  • Lead Senior Systems Analyst
  • Senior Systems Analyst/Client Engagement
  • Senior Engineer / Sr. Business Analyst / Project Manager
  • IT Consultant

Degrees

  • Bachelor of Science : Information and Technology
    Bachelor of Arts : Business Management
    Certified Business Analyst :

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