lead sales associate resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
I am a ambitious and personable retail sales associate with years of experience selling fashion, food, home-ware, and electronics. Expert at keeping up in high-volume sales environments while maintaining an exceptional customer experience. Natural relationship builder known for building long-term and repeat clientele. Continuously recognized as a top-performer. Open to all shifts, including nights and weekends. I am also a flexible Sales Associate driven by ambition, integrity and positive feedback. Excellent history of customer satisfaction and sales goal achievements. Aiming to bring value to your existing team by leveraging knowledge of creative sales strategy.
Skills
Customer service Sales
Customer care Typing
Communications
English
Cash register
Clientele
Customer satisfaction
Customer service
Customer care
English
Typing
Sales
Brand Promotion
Store Merchandising
Cash Handling
Cleaning
Cash Register Operation
Meeting Sales Goals
Work History
10/2019 to 06/2020
Lead Sales AssociateTrek Bikes – Doylestown, PA,
Provided exceptional customer service to foster client loyalty and satisfaction.
Implemented new marketing initiatives to drive sales and improve overall performance.
Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
Monitored sales team performance and provided constructive feedback.
Educated customers on promotions to enhance sales.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Assisted customers by answering questions and fulfilling requests.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Assisted customers with locating and choosing merchandise in any store department.
Checked prices for customers and processed items sold by scanning barcodes.
Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
02/2020 to 05/2020
CashierGiant Eagle – Barberton, OH,
Assisted counter staff in packing ready orders and distributing to customers.
Performed shift change tasks each day to keep store efficient and neat.
Maintained clean, sanitized and well-organized food preparation zones.
Checked completed orders for accuracy and bagged meals for easy carrying.
Operated and sanitized kitchen and food preparation equipment.
Provided customers with information on specials and discount deals.
Counted cash in register drawer at beginning and end of shift.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Prepared beverages and filled food orders for customers.
Answered questions about store policies and concerns to support positive customer experiences.
Greeted every customer in-store per day, responding to inquiries, helping with purchase decisions, and providing exceptional customer service Built rapport with customers by offering friendly, knowledgeable, and supportive customer service, open and closed store at beginning or end of shift, handled cash register, and stocked.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained organized, presentable merchandise to drive continuous sales.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Prepared merchandise for sales floor by pricing or tagging.
Educated customers on promotions to enhance sales.
02/2017 to 10/2017
CashierGiant Eagle – Boardman, OH,
Provided customers with information on specials and discount deals.
Maintained clean, sanitized and well-organized food preparation zones.
Assisted counter staff in packing ready orders and distributing to customers.
Checked completed orders for accuracy and bagged meals for easy carrying.
Operated and sanitized kitchen and food preparation equipment.
Performed shift change tasks each day to keep store efficient and neat.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Education
Expected in 05/2024 to to
: Valdosta State University - , GPA:
Nursing
Valdosta, Georgia
Skills
Expected in 05/2020 to to
High School Diploma: Baldwin High School - Milledgeville, GA GPA:
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