Lead Sales Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dependable Lead Sales Associate bringing demonstrated success in delivering superior customer service over 5 years of experience. Dependable and ambitious with an aptitude for meeting and exceeding sales quotas.

  • Strategic sales
  • Accurate cash-handling
  • Merchandise displays
  • Meeting and exceeding sales goals
  • Customer care
  • Sales initiatives
  • Payment processing
  • Inventory oversight
  • Processing payments
  • Stock management
  • Merchandising proficiency
  • Opening and closing procedures
  • Typing
  • Answering phone calls
  • Sales transaction processing
  • Sales promotions
Lead Sales Associate, 09/2019 to 12/2019
Petco Highland, IN,
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Monitored performance of sales team and implemented improved methods where needed.
  • Checked store shelves and restocked products from inventory in back room.
  • Coached other employees in effective customer service and successful selling techniques.
  • Received shipments and signed off on packages, documenting all incoming items in [Software] system.
  • Researched items at other locations to find products requested by shoppers.
  • Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
  • Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.
  • Created eye-catching merchandise displays to entice customers into store.
  • Processed payments and returned receipts, cash, coin and payment cards to customers.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Listened to customer needs to identify and recommend optimal [Product or Service] selections.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Reset store displays for special events and seasonal merchandise changes.
  • Assisted customers by finding needed clothing items and checking inventory for items at other locations.
Mail Carrier, 04/2005 to 04/2010
Csg Systems Incorporated Oh, OH,
  • Routed all classes of mail in sequence of delivery along established route.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Handled undeliverable mail in accordance with established procedures.
  • Delivered various types of mail on routes according to strict timelines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Handled all delegated tasks, including sorting and delivery of mail.
Patient Care Technician, 04/2005 to 04/2009
American Renal Associates Holyoke, MA,
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
  • Kept instruments and equipment clean and effectively sanitized.
  • Delivered outstanding care based on physical, psychological, educational and related criteria for all patients.
  • Responded to bell or light signal calls within maximum of 3 minutes to assist patients with needs
  • Monitored and charted fluid intake and output to stay current on patient conditions.
  • Collected lab specimens in adherence with safety protocols for patient tests.
  • Performed minor housekeeping tasks, including removing dirty laundry and changing the bedding to keep patient areas clean and sanitized.
  • Responded promptly to patient call lights to provide physical and emotional support.
  • Assisted elderly patients with essential ambulatory care for transport to and from facility.
  • Supported nurses in daily patient care activities by taking vital signs, documenting patient observations, daily activities of life and reporting any changes to nurses.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Collected and labeled lab test cups and swabs and lab specimens to prepare for delivery to laboratory.
Education and Training
High School Diploma: , Expected in 05/2003
Monroe Central Jr-Sr High School - Parker City, IN
: CNA, Expected in 04/2005
Ivy Tech - Muncie, IN

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Resume Overview

School Attended
  • Monroe Central Jr-Sr High School
  • Ivy Tech
Job Titles Held:
  • Lead Sales Associate
  • Mail Carrier
  • Patient Care Technician
  • High School Diploma

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