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Lead Sales Associate Resume Example

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LEAD SALES ASSOCIATE
Summary

Upbeat and flexible Lead Sales Associate with 3+ years experience in retail sales. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment.

Highlights
  • Cash handling accuracy
  • Loss prevention
  • Organized
  • Time management
  • Detail-oriented
  • Excellent multi-tasker
  • Display design
  • Strong communication skills
  • Flexible schedule
  • Personnel training and development
  • Superb sales professional
Accomplishments

I am a lead sales associate who started of as just a cashier but advanced into the manager position after just a few short weeks on the job. I have been in my current position at my current job for almost two years.

Experience
Lead Sales Associate 05/2013 to Current Dollar General Glendale, Arizona
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Processed shipments and maintained organized stock shelves.
  • Processed all sales transactions accurately and in a timely fashion.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Marked clearance products with updated price tags.
Cashier 09/2010 to 06/2011 Taco Bell Prestonsburg, KY
  • Prepared and served customer orders.
  • Used a cash register.
  • Counted cash and made change.
  • Added up customer bills.
  • Labeled foods appropriately with date prepared and good through date.
  • Ensured correct food portions.
  • Ensured that all food was made according to recipes.
  • Maintained sanitary food preparation and serving areas.
  • Maintained food prep areas to meet federal regulations for cleanliness.
  • Knowledge sets include: Cash Registers, Cashier, Steam tables, Touch screen monitors.
Cashier 01/2010 to 09/2010 Dairy Queen Pikeville, KY
  • Received customer payments.
  • Used a cash register.
  • Counted cash and made change.
  • Ensured correct food portions.
  • Ensured that all food was made according to recipes.
  • Maintained sanitary food preparation and serving areas.
  • Cleaned food preparation area, equipment and tools.
  • Maintained food prep areas to meet federal regulations for cleanliness.
  • Kept display area stocked with fresh food.
  • Knowledge sets include: Cash Handling, Cash Registers, Cashier, Milk shake and smoothie machines, Soft-serve ice cream machines.
Cashier 09/2009 to 02/2010 Hardees Pikeville, KY
  • Received customer payments.
  • Used a cash register.
  • Counted cash and made change.
  • Added up customer bills.
  • Ensured correct food portions.
  • Ensured that all food was made according to recipes.
  • Maintained sanitary food preparation and serving areas.
  • Cleaned food preparation area, equipment and tools.
  • Maintained food prep areas to meet federal regulations for cleanliness.
  • Used electric ovens.
  • Knowledge sets include: Cash Handling, Cash Register, Cashier.
Cashier 09/2008 to 09/2009 McDonalds Pikeville, KY
  • Prepared and served customer orders.
  • Received customer payments.
  • Used a cash register.
  • Counted cash and made change.
  • Added up customer bills.
  • Wrapped and packaged food and drinks.
  • Ensured correct food portions.
  • Ensured that all food was made according to recipes.
  • Maintained sanitary food preparation and serving areas.
  • Cleaned food preparation area, equipment and tools.
  • Maintained food prep areas to meet federal regulations for cleanliness.
  • Used cappuccino machines, espresso machines, coffee makers and milk frothers.
  • Knowledge sets include: Cash Handling, Cash Registers.
Floor sales Associate 09/2007 to 09/2008 Kmart Pikeville, Kentucky
  • Sold merchandise at a retail store. Sold clothes, foods, home goods, electronics, furniture and hardware and building.
  • Greeted customers.
  • Helped customers find what they wanted.
  • Kept current with sales and promotions.
  • Helped maintain store security.
  • Used basic computer skills.
  • Trained other workers.
  • Inventoried stock.
  • Worked in stock room, fitting room, front end, jewelry, electronics and customer service.
  • Opened store. Closed store.
  • Knowledge sets include: Bar code reader equipment, Barcode scanners, Customer Service, Fashion, Retail, Retail Sales.
Education
High School Diploma: College Prep 2004 Clarkston High School Clarkston, Michigan, USA
Skills

Cash Handling, Cash Registers, Computer Hardware, Basic Computer Skills, Customer Service, Electronics, English, Fashion, Monitors, Retail Sales, Scanners,

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Resume Overview

Companies Worked For:

  • Dollar General
  • Taco Bell
  • Dairy Queen
  • Hardees
  • McDonalds
  • Kmart

School Attended

  • Clarkston High School

Job Titles Held:

  • Lead Sales Associate
  • Cashier
  • Floor sales Associate

Degrees

  • High School Diploma : College Prep 2004

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