Focused Business Development Representative adept at proposal development, market research and documentation. Enthusiastic people person with methodical but flexible approach.
Responsible for successful execution of all special event marketing programs
Execution lead on all operational areas including but not limited to confirming IT functionality, Room Set-up, line queuing, Signage and supplies.
Responsible for post event reporting of response metrics as well as customer feedback.
Work and meet tight timelines for event operations.
Build and maintain marketing inventory.
Lead and participate in all promotion buzz sessions.
Identify compliance risks and take actions necessary to eliminate or minimize risks.
Coordinates support from other departments to ensure entertainment execution and awareness.
Establish and maintain an effective working relationship with other departments.
Maintains security and confidentiality of files, promotional assets, records, and lists.
Must be very organized and able to handle many tasks at one time.
Measured on thoroughness of detail, entertainment execution and profitability.
Works with purchasing to secure vendors who deliver quality goods at optimum pricing.
Adheres to all regulatory requirements, Pa. Gaming Control Board and property internal controls.
Develops and administers annual Group Bus plans to include: objectives, strategies, tactics, timing, and expenses.
Partnering with Planning and Analysis in development and timely processing of group bus performance, development and execution of outstanding guest experience at all guest contact points.
Ensures appropriate inter-departmental communication of group bus activity.
Appears at events, casino parties, concerts and performances at the request of Events, Promotions & Entertainment Supervisor or Manager.
Greets and assists customers as a company representative.
Assists guests with questions about the upcoming property events, promotions & entertainment.
Processes show tickets for all guests, including comp and cash transactions.
Generates revenue by suggesting, selling and issuing show tickets directly to guests at the Box Office, via telephone or other assigned methods.
Efficiently makes reservations and issues tickets for off-site ticket vendors.
Responsible for collecting funds, documentation and other required reporting items when selling/assigning show tickets.
Effectively presents information and responds to questions from other departments, customers, management team and general public.
Greets customers and escorts them to their respective seats/tables in the venue, when assigned showroom usher duties.
Efficiently scans customer show tickets, provides necessary information.
Issues prizes during events, promotions inclusive of coin, cash, free slot play, reward credits and any other items/vouchers according to all standard operating procedures and compliance requirements.
Acts in a professional and courteous manner and exhibits a positive, outgoing personality.
Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
Set up and tear down for large events and shows. This includes, but is not limited to, moving and arranging large amounts of chairs, stanchions and signs. Setup may involve carrying chairs up and down elevated risers.
Unpacks all promotional items to prepare for and execute events. This process includes, but is not limited to, unboxing and moving large quantities of gifts, preparing gifts for distribution, and breaking down empty boxes.
Train with senior Account Sales Managers on their routes
Cover Account Sales Managers' routes when needed
Evaluate all competitors' activities such as new launches and price reductions and communicate with District Manager
Meet monthly key performance indicators (KPI‘s) focused on the following areas: sales, distribution, pricing, display, new accounts and other merchandising components
Manage Red Bull products in assigned RBDC accounts
Determine current and on going product needs at accounts
Establish and maintain friendly and professional relationships with your customers to increase sales and selling space
Build and protect the Red Bull brand
Ensure that all Red Bull equipment is clean and in good working order
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