Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Lesson planning knowledge
  • Cosmetology
  • Supervision
  • Student records management
  • Student Progress Reporting
  • Differentiated Instruction
  • Classroom management
  • Group and individual instruction
  • Child development
  • Customer and client relations
  • Salon administration understanding
  • Business operations
  • Problem resolution
  • Basic clerical knowledge
  • Teaching
  • Program Development and Management
  • Early Childhood Education
  • Lesson Planning
  • Office administration
  • Time management
Work History
Lead Preschool Teacher, 02/2016 - Current
New York Kids Club Nyc Metropolitan Area, NY,
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted sensory development by providing access to different textures.
  • Allowed for ample outdoor discovery time each day.
  • Planned educational opportunities based on children's interests.
  • Prepared pre-class materials.
  • Submitted weekly lesson plans.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Conducted in-home visits to maintain student and family relationships and student performance standards.
  • Assisted and supervised [40] children through entire school day.
  • Taught average of 60 children per school year.
Cosmetology Educator, 03/2010 - 05/2011
Ladies & Gentlemen Salon Spa Mentor, OH,
  • Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
  • Planned both theory and practical lessons for [Number] students.
  • Recruited clients for students to get practical experience.
  • Planned and documented programs of study meeting individual needs and abilities of students.
  • Assisted program participants with achieving career and learning goals.
Cosmetologist, 02/2007 - 04/2011
Chukchansi Gold Coarsegold, CA,
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over [30] daily customers.
  • Processed payments by entering sales in register.
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
Customer Service Representative, 04/2004 - 11/2005
Safran Group Sarasota, FL,
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Collected member loan payments.
  • Maintained teller drawer to perform bank transactions.
  • Handled various accounting transactions.
Education
GED: , Expected in
-
Martinsville High School - Martinsville, IN
GPA:
: , Expected in
-
Regency Beauty Institute - Greenwood iN,
GPA:
: , Expected in
-
Empire Beauty School - Indianapolis, iN,
GPA:
: Nursing, Expected in
-
Ivy Tech Community College of Indiana - Bloomington iN,
GPA:

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Resume Overview

School Attended

  • Martinsville High School
  • Regency Beauty Institute
  • Empire Beauty School
  • Ivy Tech Community College of Indiana

Job Titles Held:

  • Lead Preschool Teacher
  • Cosmetology Educator
  • Cosmetologist
  • Customer Service Representative

Degrees

  • GED

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