Certified Phlebotomist with 12 years of experience in patient-focused services with comprehensive experience in high-volume output labs, handling live-patient samples, maintaining and troubleshooting laboratory equipment and lab maintenance. Meticulous, detailed and accurate with strong follow-through and administrative skills. Professional and composed decision-maker resourceful in perceiving and resolving problems in fast-paced, unpredictable and stressful environments. Strong communicator when interfacing seamlessly with patients, doctors and medical staff. Efficiently collecting blood specimens from newborn to geriatric patients in hospital settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care.
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