Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
A highly meticulous, goal-oriented, results-driven professional with an extensive background providing administrative support to key functional areas within an organization.
Core Qualifications
  • Experienced user of Ultipro Software for Payroll and HR Solutions
  • Proficient in Microsoft Excel, Word, and Outlook.
  •  Proficient user of Business Intelligence for report writing
04/2005 to Current Lead Payroll Administrator Georgia State University | Dunwoody, GA,
  • Manage and oversee multi-state payroll operations for offices in Los Angeles, Miami, New York, and DC.
  • Attend seminars and webinars conducted by industry professionals and attorneys to ensure firm's compliance with applicable labor laws.
  • Consistently initiate active dialogue with HR and benefits directors regarding federal/state employment mandates.
  • Created state specific internal controls to be used by managers and administrative staff to eliminate oversights
  • Process New Hires, Terminations, Job Changes and administered accurate payments in accordance to their effective dates
  • Enter and verify all payroll entries consisting of but not limited to 401k elections, garnishments, leave of absence adjustments, direct deposit requests, etc
  • Provide verification of employment to employees, financial institutions, and third parties upon request
  • Utilize effective oral and written communication skills to address employees’ inquiries regarding their pay, tax forms, and deductions
  • Coordinate with Human Resources to ensure timely receipt of data relative to Payroll deadlines
  • Review overtime slips prior to data entry and contacted managers of discrepancies found.
01/1 to 12/2015 Senior Payroll Coordinator Chico's Fas, Inc. | Marlton, NJ,
  • Manage multi-state payroll operations for the mid-south, west coast, and north eastern divisions on a semi-monthly basis for an estimated 3,000 employees using MSAS Maintained all new hire correspondences, direct deposits enrollments, tax forms, personal information changes, etc for accurate data entry on a daily basis Reviewed state labor laws of employee terminations to avoid compliance breaches Audited timesheets and notified respective managers of discrepancies found Monitored employees on Leave of Absence and appropriated payments based on entitlement Investigated pay variances as a result of status changes, wage adjustments, benefit alterations, etc Balanced payroll Output reports using PACO - payroll control online for Windows Managed Stop Payment Account using Bank Reconciliation Scrutinized all pay data entries prior to transmission Process W2 requests using Microfiche Prepare checks/deposit statements against head count report for distribution Execute all Series EE Savings Bonds transactions Devised and implemented Savings bond application on MS Excel spreadsheet to facilitate processing Released monthly wire to Federal Reserve to fund employee(s) total contribution Researched employee claims of lost/outstanding bonds and coordinated with Federal Reserve for reprints Cooperatively updated employees' requests to enroll and/or cancel from savings bonds program Balanced all Savings bond reports Routinely demonstrated excellent customer services skills by aiding branch administrators, retail management, and financial consultants regarding employee relations Provided Human Resources with policies and procedures in an effort to increase awareness Respond to employee inquiries via telephone and email and ensure outstanding issues were resolved Prioritize and organize responsibilities to meet challenging deadlines.
04/1997 to 06/2000 Payroll Clerk Emsi | Moscow, ID,
  • Conducted all multi-state payroll functions for the northeast, western, and southern sectors of a growing commercial bank of 4,500 employees
  • Efficiently processed all pay data information including: new hires, terminations, incentive awards, commissions, car allowances, and miscellaneous changes, etc using ADP Horizon for Windows
  • Processed involuntary deductions such as: garnishments, child support claims, and levies
  • Set up new enrollments for general deductions 
  • Updated employees’ tax filing status
  • Prepared Suspense and Deferred item banking tickets for payroll adjustments from employee accounts
  • Entered time and attendance for three company codes using Kronos Time Keeper Central
  • Completed employment verifications for unemployment, housing, childcare, and loan program applications
  • Calculated and inputted earnings for employees on Leave Of Absence Reviewed payroll totals for accuracy prior to transmission
  • Analyzed and filed ADP Payroll reports for reconciliation
  • Served as payroll liaison
  • Contacted ADP to confirm receipt of all company codes transmitted successfully
  • Worked closely with ADP representatives to resolve company anomalies Assisted vendors with the conversion of Kronos Time Keeper Central from DOS to Windows version
  • Reported progress of conversion to Human Resources Director
  • Delegated assignments to assistant(s) as projects increased
Expected in Associate of Science | Business Administration - Management Berkeley College, Newark, NJ GPA:
Professional Affiliations
Active member of the American Payroll Association (APA)
Member of the New York Metropolitan Payroll Chapter
Member of Alpha Sigma Lambda
Member of Phi Theta Kappa
Microsoft Excel, MS Excel, Outlook, PowerPoint, Windows, MS Word, Cognos report writer

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