lead payroll administrator resume example with 17+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

I am a strategic, innovative and culturally diverse professional with experience in planning, developing, implementing and evaluating programs and policies. Highly effective at incorporating creative leadership skills to achieve business objectives. Skilled in analyzing organizational needs and creating effective solutions that result in maximized efficiency. My professional objective is to expand in knowledge, ultimately extending my reach and upholding a signature of excellence in the fields of business operations and management.


Resolving Payroll Problems

  • Check Processing
  • Discrepancy Reconciliation
  • Clerical Support
  • Organization and Prioritization
  • Customer Service
  • Critical Thinking
  • Management/Leadership
  • Employee Training
  • Concentration and Speed
  • Conflict Resolution
  • Client Billing
  • Interpersonal Skills
Education and Training
The Bahamas Institute of Financial Services Nassau, The Bahamas, Expected in 04/2013 Associate of Arts : Banking And Finance - GPA :
Georgia State University - Lead Payroll Administrator
Alpharetta, GA, 09/2021 - Current
  • Audited, reviewed and compiled payroll reports, records and related summaries.
  • Created streamlined payroll processes to increase accuracy and boost productivity.
  • Managed payroll for employees at 23 different locations.
  • Managed electronic timekeeping systems or manually collected and reviewed timesheets.
  • Onboarded new employees in time reporting and payroll systems.
  • Produced and filed payroll reports weekly.
  • Main Signatory on all checks issued
Texas Roadhouse Holdings Llc - Bartender
Hagerstown, MD, 09/2021 - Current
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Balanced daily registers and generated sales reports for management.
Ashley Furniture - Operations Supervisor
Lathrop, CA, 03/2019 - 04/2021
  • Managed Treasury and Vault Holdings
  • Trained, mentored and motivated employees to maximize team productivity.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Supervised Team of 15+ Employees
  • Oversaw implementation of procedures, goals and objectives within operations.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Developed work plans and schedules for employees to facilitate adequate staffing for service requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Built and developed employee talent to drive engagement, resulting in advancement within company.
  • Maintained staff by recruiting, selecting and developing personal growth opportunities.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Delegated work to staff, setting priorities and goals.
  • Monitor, replenished and reconciled 25 offsite cash safe deposit machines.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
Rogers Memorial Hospital - Manager of Operations
Sandy Springs, GA, 07/2015 - 10/2018
  • Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
  • Conducted employee observations and documented findings.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
  • Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Addressed customer concerns with suitable solutions.
  • Built strong operational teams to meet process and production demands.
  • Created company handbook to document corporate policies and procedures.
  • Hired and onboarded team members to meet immediate and expected demand.
  • Tracked and replenished inventory to maintain par levels.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Managed scheduling, training and inventory control.
First Financial Corporation Indiana - Teller Supervisor
Worthington, IN, 11/2004 - 05/2015
  • Managed and balanced cash vault, audits and general ledger accounts.
  • Liaised between bank branches regarding best practices and operations.
  • Verified transactions involving cashier's checks, money orders and account transfers.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
  • Received and counted daily inventories of cash, drafts and checks.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.

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Resume Overview

School Attended

  • The Bahamas Institute of Financial Services

Job Titles Held:

  • Lead Payroll Administrator
  • Bartender
  • Operations Supervisor
  • Manager of Operations
  • Teller Supervisor


  • Associate of Arts

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