High-powered Customer Service Manager who effectively motivates associates through continual guidance, direction, development and coaching.
Friendly, with can-do attitude and willingness to help at all times.
Results-oriented Lead Team Leader with diverse background in management and customer service.
Dedicated to providing excellent customer service and making operational and procedural improvements.
Change Management, CMS, Coaching, CRM, Customer Service, Performance Management, hiring, Leadership, , Mentor, Excel, Office, Outlook, PowerPoint, Word, Works, Nice, Payroll, Real Estate, recording, reporting, SLA, supervisor, surveys, Project Management, Team Building, Team Leadership, Team Player, Time and Resource Optimization, Time Management, Cross-Cultural Communications, Customer Relations, Departmental Operations Management, Interpersonal Skills, Interpersonal Skills, Leader, Leadership, Performance Analysis, Performance Evaluations, Problem Resolution, Process Redesign, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Executive Management Support, Letters and Memos, Lotus Notes, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension
Companies Worked For:
Job Titles Held:
© 2019, Bold Limited. All rights reserved.