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Lead Medical Assistant/Patient Coordinator Resume Example

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TAYLOR
KELLY
Profile

Currently, a Medical Assistant with Advance Dermatology and Cosmetic Surgery. In the process of completing bachelors degree at UMGC in Health Administrative Management, Associates Degree in Allied Health Radiography, successfully completed clinical work at Children's National Hospital, University of Maryland PG Hospital, MedStar Southern Maryland Hospital, Calvert Outpatient Center, and Radiology Imaging Services. I'm a team player eager to contribute to team success but can also work independently.

Skills
  • Proficient in microsoft office products
  • Strong written and verbal communication skills
  • Reliable
  • Provide excellent customer service
  • Flexible & Adaptable
  • Work well in team settings
  • Strong leadership skills
  • Work Independently
  • Excellent Multitasking abilities
  • First Aid/CPR
  • Analytical skills
  • Excellent work ethics
  • Experience working with Electronic Health System
  • Efficient with medical terminology
Education
University Of Maryland - University CollegeCity, StateHealth Administrative Management
Prince George's Community CollegeCity, State05/2018Associate of Science:Allied Health, Radiography
Elizabeth Seton High School City05/2012High School Diploma
Work Experience
Company Name - Lead Medical Assistant/Patient Coordinator
City, State11/2019 - Current
  • Explain procedures to patients to reduce anxieties and increase patient cooperation.
  • Update inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Sanitize, restock and organize exam rooms and medical equipment.
  • Conduct preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Communicate clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Obtain client medical history, including medication information, symptoms and allergies.
  • Implement care and efficiency improvements to support and enhance office operations.
  • Train new staff on proper procedures and policies.
  • Complete clinical procedures and gathered patient data for interpretation by physician.
  • Enhance patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Collaborate with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Maintain detailed records of test results by entering data and patient information into computer.
  • Keep medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Submit prescriptions to pharmacy via phone, fax or web.
  • Direct patients to examining rooms and coordinated transportation assistance as necessary.
  • Schedule appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Report significant information and changes in patient condition to nurse supervisor.
  • Comply necessary documents for surgical billing packages.
  • Call and fax pharmacies to submit prescriptions and refills.
  • Obtain accurate medical histories from patients, highlighting critical information.
  • Attend required training, education and meetings.
  • Participate in Continuous Quality Improvement (CQI) activities.
  • Promote office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Company Name - Assistant Manager
City, State05/2014 - 11/2019
  • Coached sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Approved regular payroll submissions for employees within.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Supervised and evaluated staff of 40 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
Company Name - Volunteer
City, State08/2010 - 10/2013
  • Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Worked with program supervisors to implement changes and better serve target groups.
  • Maintained clean, neat and operational facilities to serve all program needs.
responsibilities

Administrative Duties:

  • Communicating with patients via telephone and email
  • Screen patients
  • Scheduling
  • Updating medial records
  • Completing and submitting insurance forms
  • Consult with Lab Corp, Quest Diagnostics, Pharmaceutical Reps and Pharmacies
  • Triage patients
  • Administer injections such as biologic's and lidocaine
  • Draw needles
  • Assist with surgical procedures such as biopsies and excisions
  • Assist with cosmetic procedures such as ear lobe repair, filler and botox injections
  • Suture removals
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Resume Overview

School Attended

  • University Of Maryland - University College
  • Prince George's Community College
  • Elizabeth Seton High School

Job Titles Held:

  • Lead Medical Assistant/Patient Coordinator
  • Assistant Manager
  • Volunteer

Degrees

  • Health Administrative Management
    Associate of Science : Allied Health, Radiography
    High School Diploma

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