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Professional Summary
Energetic professional skilled at cultivating professional relationships with various stakeholders, including staff, physicians and patients. Operates medical equipment and masters technologies with precision and focus. Considerate with excellent skills in inputting data, and proper body positioning for scans and diagnostic procedures. Lead technologist with over 30 years of successful experience in radiologic and mammographic technology. Recognized consistently for performance excellence and contributions to success. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Excellent reputation for resolving problems and improving customer satisfaction.
Accomplishments
Completed UVA HR Talent Management's Leadership Essentials Program
November 2018
Skills
Customer service expertise
Diagnostic imaging services
Equipment management
Physician assistance
Body positioning and placement
X-ray technologies
Training & Development
Clerical
Cultural awareness
Compassion
Conflict resolution
Leadership
Flexible & Adaptable
Teamwork
Relationship-Building
Teambuilding
Customer service
Analytical skills
Written Communication
Work History
10/1997 to CurrentLead Mammogaphy TechnologistKaiser Permanente | Redlands, CA,
Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Processed exposed radiographs using film processors or computer generated methods.
Reviewed and evaluated developed x-rays, video tape or computer-generated information to determine satisfaction of images for diagnostic purposes.
Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
Used radiation safety measures and protection devices to comply with government regulations and to maintain safety of patients and staff.
Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
Checked all imaging equipment after every use to verify proper functioning.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Handled day-to-day running of Virginia Mammography Center at Northridge, ensuring high levels of productivity and progression.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Maintained energy and enthusiasm in fast-paced environment.
Received and processed stock into inventory management system.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.
09/1987 to 10/1997Mammography TechnologistUnc Health Care Systems | Wake Forest, NC,
Performed diagnostic breast screenings, including mammograms and ultrasounds.
Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
Assisted with breast biopsies.
Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information.
Supported radiology by covering scan requests.
Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
Mentored radiologic technology students and taught proper procedures.
Processed, labeled and organized diagnostic images to match with patient records.
Checked patient details against records to maintain accuracy of procedures.
Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
Prepared and administered contrast materials, radiopharmaceuticals, anesthetic and antispasmodic drugs for imaging procedures.
Served as informational resource for patients and families, educating about imaging process and addressing questions and concerns.
Conducted regular research on developments in radiologic technology to make valuable recommendations on equipment updates and replacements, including film-screen and digital units.
Operated film screen and digital radiologic equipment to produce diagnostic images and films.
1984 to 1987Radiologic TechnologistUVA Health | City, STATE,
Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
Applied and positioned equipment to take images following set parameters.
Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
Captured images using mobile equipment in operating rooms, emergency rooms and patients' bedsides.
Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
Developed and delivered training programs for students and technologists to educate on best practices for equipment operation, image processing and patient care.
Operated radiologic equipment to produce diagnostic images and films across organization.
Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information.
Created images using fluoroscopy to help physicians assess and diagnose patients.
Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
Operated x-ray and mobile imaging equipment.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Expected in 07/1984 | UVA Hospital, School of Radiologic Technology, Charlottesville, VA, GPA:
Expected in 06/1982High School Diploma | Charlottesville High School, Charlottesville, VAGPA:
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