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lead legal assistant resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Driven Legal Assistant with 12 years of experience in Real Estate, Business and Marital and Family law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Relationship Building
  • Legal Terminology
  • Critical Thinking
  • Complex Problem Solving
  • Legal Correspondence
  • Microsoft Office
  • Legal and Court Processes
  • Administrative Support
  • Team Building
  • Inventory Management
  • Schedule Coordination
  • Court Policies and Programs
  • Court Document Filing
  • Customer Service
  • Project Organization
  • Proofreading and Editing
  • Billing Statements
  • Data Confidentiality
  • Meeting Preparation
  • Task Prioritization
  • Appointment Setting
  • Dependable and Reliable
  • Document Preparation
  • Data Archiving
  • Case Management
  • Presentations and Public Speaking
  • Client Support
Work History
04/2019 to 04/2021 Lead Legal Assistant Leidos Holdings Inc. | Norfolk, VA,
  • Worked alongside attorneys, CFO and junior legal assistants on all case files and legal processes in practice of Real Estate and Business Law.
  • Screened incoming telephone calls, messages, and online inquiries.
  • Scheduled/calendared all appointments, consultations, meetings, deadlines, mediations, depositions, hearings, and trials.
  • Developed positive working relationship with courts, clients, and attorneys.
  • Managed all litigation and transactional files from start to finish and updated multiple case file management systems including Outlook, Cosmolex and Box daily.
  • Filed court documents and legal pleadings with court clerk.
  • Prepared for trials and hearings according to judicial rules and procedures.
  • Drafted and recorded notices, deeds and satisfactions.
  • Opened all files and scheduled all hearings for the eviction department.
  • Maintained office accounts, client files and records.
  • Audited all files and systems to ensure all attorney time was entered; edited pre-bills; issued invoices and collected retainers/payments.
  • Interviewed and trained new team members ensuring adequate coverage at all times and assisted departments with minor overflow.
  • Responsible for the implementation of administration systems, policies, and procedures.
05/2016 to 04/2019 Legal Secretary Marcus And Millichap | Indianapolis, IN,
  • Supported team of 5 attorneys in practice of Marital and Family law.
  • Answered telephone calls and forwarded to the appropriate department.
  • Scheduled and prepared attorneys for consultations and meetings.
  • Extensive data entry and dictation including attorney correspondence and billing.
  • Entered attorney expenses, fees and costs, and prepared expense reports.
  • Followed up on outstanding invoices and processed payments.
  • Aided paralegals with various tasks, projects, and deadlines.
  • Profiled discovery including financial and subpoena documents.
  • Assisted attorneys, paralegals, and assistants with hearing/trial/deposition/mediation preparation.
  • Coordinated special events and prepared agendas and information packets for staff meetings.
  • Developed and maintained filing and retrieval systems.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
01/2012 to 05/2016 Real Estate Assistant Benchmark Senior Living | Billerica, MA,
  • Supported the sales agents and broker and oversaw the daily operations.
  • Answered, responded to and transferred phone calls on multi-line phone system.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed filing system, entered data and completed other clerical tasks.
  • Set and enforced policies focused on increasing productivity and strengthening performance.
  • Assessed applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Mentored agents in applying effective sales techniques and delivering top-notch customer service.
  • Held weekly staff meetings to motivate agents, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Researched market and prepared listing presentations for potential clients.
  • Drafted agreements and disclosures using Forms Simplicity and Appfiles.
  • Audited contracts and related documents for broker review.
  • Scheduled appointments to show marketed properties.
  • Compiled sales and rental reports for the Broker.
  • Managed rental property division involving weekly/monthly inspections, coordination of move-in/move-outs and collecting rents.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Built and maintained excellent customer and agent relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
01/2009 to 12/2011 Receptionist Jonathan S. Root, P.A. | City, STATE,
  • Receptionist for Marital and Family Law attorney.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Received and routed business correspondence to correct departments and staff members.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone or postal mail.
  • Sorted, received and distributed mail correspondence between departments and personnel.
Education
Expected in to to High School Diploma | Winter Haven Senior High School, Winter Haven, FL, GPA:
Expected in to to | Palm Beach State College, Lake Worth, FL, GPA:
Certifications

Florida Real Estate License 07/08/2013 - 03/31/2021

Florida Notary 2016 - 2021

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Resume Overview

School Attended

  • Winter Haven Senior High School
  • Palm Beach State College

Job Titles Held:

  • Lead Legal Assistant
  • Legal Secretary
  • Real Estate Assistant
  • Receptionist

Degrees

  • High School Diploma

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