Lead Infant Teacher Resume Example

Colored, cut and installed extensions according to client reference photos and desired outcome.

• Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
• Fostered clean and sanitary work environment to protect customers and staff from infection.
• Maintained updated knowledge of industry products, including chemical composition, structure and properties.
• Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
• Evaluated client hair type, condition and desired outcome to determine ideal services.
• Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
• Recommended products to customers to meet current needs or resolve specific concerns.
• Pre-booked appointments to guarantee repeat business.
• Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
• Collected payment from customers and scheduled next appointments.
• Kept notes listing preferences and services provided to clients for quick reference.
• Recommended styles and treatments based on clients' needs and appearances.
• Applied makeup to achieve desired day-to-day and special event looks.
• Completed continuing education and training to stay up to date with new trends and techniques.
• Customized styles, services and products to suit client-specific needs and maintain high levels of customer satisfaction.
• Backed up reception desk by answering phones, scheduling appointments and processing payments.
• Supervised front end of store, answered phone to book appointments, inventoried sale area and coordinated employee schedules.
• Politely answered phone calls and scheduled appointments daily for new and return clients while monitoring sales area and employees.
• Designed and recommended home care hair regimens and treatments for individual customer needs.

Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

• Washed, colored, cut, dried and styled hair for clients.
• Worked with men and women daily to style and design traditional and contemporary hairstyles.
• Developed new hair styling techniques to increase satisfaction and number of return customers.
• Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
• Pre-booked appointments to guarantee repeat business.
• Collected payment from customers and scheduled next appointments.
• Recommended products to customers to meet current needs or resolve specific concerns.
• Set up workstation and treatment room with necessary products, equipment and supplies.

• Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
• Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
• Kept apprised of emerging trends and provided informative customer service to assist in product selection.
• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Sold various products by explaining unique features and educating customers on proper application.
• Processed orders through system and coordinated product deliveries.
• Offered product and service consultations and employed upselling techniques.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Recommended merchandise to customers based on needs and preferences.
• Demonstrated products to customers, discussed features and redirected objections to capture sales.
• Educated customers on product and service offerings.
• Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
• Stayed up to date on store promotions, payment policies and security practices.
• Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Helped customers sign up for loyalty programs and submitted completed paperwork.