Service-oriented front desk lead receptionist with a 9 year background in Customer Services. Core competencies include dependability, creative problem solving skills and a strong work ethic as well as excellent communication and time management skills. Handling tasks with accuracy and efficiency. Scheduling appointments, completing schools forms for patients as well as other forms parents need, answering calls throughout the day, verifying insurance with billing, helping medical assistance clean rooms and call back patients, helping doctors with their schedules, uploading documentation to patients charts, weekly inventory (making sure the office has all needs throughout the week/month) daily cleaning etc
Here at Tribeca Pediatrics I work as front desk lead receptionist and my roles are checking patients in out, filling out forms for patients that are needed for school, camp and sports, faxing forms for patients and doctors, writing notes for patients, uploading medical records, handling sales force cases, handling inventory every Friday, cleaning and assisting medical assistants with their needs when the office volume is very high. During covid-19 here at Tribeca I had to take on many additional roles such as train all new front desk hires at the office, doing hourly cleaning, covid pre screens ex: making sure patients were not experiencing any covid related symptoms. Escorting patients into a clean room to make sure to only keep one family in the waiting area, taking all proper covid related precautions. Working closely with our Doctors by mak9ng sure their patients are on time so their schedules do not fall behind. Answering calls from call center and assisting them with questions regarding our schedules etc.
At Pier 1 imports I preformed as a visual merchandiser. When we received new inventory and needed to display our items my role was to set it up in a creative way that makes the merchandise appealing to the eye that would then lead to customers being interested in buying either certain pieces or wanting the entire display set up, which in return helped a lot with sales at our location. I also assisted with the cashiers when in need.
At Best Buy my main role was to ensure that our number of products in the system matched up to what we had in store. Every Sunday the entire store needed an audit, every tag in the store needed to be scanned to make sure our numbers were always accurate.
My roles at JCMC was to answer patient call signal lights, bells, or intercom systems to determine patient's needs. Turn or reposition bedridden patients. Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising. Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities. Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff. Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine. Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses. Exercise patients who are comatose, paralyzed, or have restricted mobility. Feed patients or assist patients to eat or drink. Supply, collect, or empty bedpans. Undress, wash, and dress patients who are unable to do so for themselves. Communicate with patients to ascertain feelings or need for assistance or social and emotional support. Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers. Prepare or serve food trays. Collect specimens, such as urine, feces, or sputum. Change bed linens or make beds. Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds. Provide information such as directions, visiting hours, or patient status information to visitors or callers.
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