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lead food service worker resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Focused and reliable bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Skills
  • Service-Oriented
  • Dining Room Cleaning and Upkeep
  • Food and Beverage Service
  • Order Accuracy and Delivery
  • PPE Guideline Compliance
  • Food Safety Standards
  • Menu Recommendations
  • High Volume Dining
  • Relationship Building
  • Team Player
  • Upselling and Cross Selling
  • Cleaning and Sanitizing
  • Covid Symptom Screening
  • Staff Training
  • Point of Sale Systems
  • Verbal and Written Communication
  • Menu Memorization and Presentation
  • Warm and Friendly
  • Customer Service and Rapport
  • Able to Lift 30 Pounds
  • Specials Promotion and Upselling
Work History
Lead Food Service Worker , 07/2022 - Current
Brown University , , Jackson , MS $11.00/hr 7am-2pm Monday-Friday
  • Stored and organized incoming food and supplies.
  • Monitored food service areas by checking holding temperatures and appearance.
  • Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
  • Chopped or prepared ingredients and cooked food items for meals.
  • Assisted with mealtimes by plating food when working serving line.
  • Assembled kitchen and serving equipment.
  • Maintained composure and work quality while under stress.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Lifted and carried heavy materials.
  • Adhered to procedures in preparing food items.
Lead Dining Room Server, 06/2021 - 06/2022
Hyatt Hotels Corp. , , Ridgeland, Ms $11.50/hr 6am-6pm/6am-2pm Rotating
  • Arranged and prepared tables for residents to offer memorable experiences to guests and foster repeat business.
  • Collaborated with kitchen staff to correctly update residents on unavailable dishes and wait times.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Set and reset 10 tables for 3 meals as over 20 daily residents came and went.
  • Assessed plated meals for adherence to presentation standards and verified food items against residents' orders prior to delivery.
  • Took residents orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
  • Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
  • Stocked service carts with napkins, utensils, and beverage items.
  • Added food items, beverages and utensils to trays and immediately delivered to correct rooms.
  • Distributed meals to about 50 residents every day.
  • Shared knowledge of menu items and flavors, enabling residents to make personal decisions based on taste and interest.
Cashier, 04/2019 - 07/2021
McDonald's , , Jackson, MS $7.25/hr Rotating Between 6am-10pm
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated register system to process new purchases, item returns and merchandise exchanges.
  • Greeted customers and responded to requests for information.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Answered questions about store policies and addressed customer concerns.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Mentored new team members on sales software system operation.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
High School Diploma: , Expected in 05/2021
-
Lanier High School - Jackson, MS
GPA:
Status -

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Resume Overview

School Attended

  • Lanier High School

Job Titles Held:

  • Lead Food Service Worker
  • Lead Dining Room Server
  • Cashier

Degrees

  • High School Diploma

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