Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Organized, punctual and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Customer service
  • Decision-making
  • Planning
  • Basic math
  • First Aid/CPR
  • People skills
  • Team management
  • Conflict resolution
  • Work ethic
  • Organization
  • Communication
  • Leadership
  • Analytical
  • Teambuilding
  • Data management
  • Time management
Experience
09/2020 to Current
Lead Esthetician Hand & Stone Huntington Beach, CA,
  • Provided excellent customer service and skin care treatments to all clients.
  • Educated clients on skin care procedures and products.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Sold skincare products to patients according to specific needs, boosting overall revenue.
  • Set up patient rooms and sterilized equipment.
  • Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
  • Improved appearance of clients' skin through non-surgical processes.
  • Conducted private client consultations.
  • Meticulously maintained spa appearance and cleanliness.
  • Pursued continuing education to learn new advances in skin condition treatments.
  • Sold salon-exclusive skin care products and encouraged service upgrades.
  • Maintained appropriate decorum and professionalism at all times.
  • Learned new techniques, including complete chemical peel process.
  • Assisted spa in activities such as staff meetings, promotions and housekeeping duties.
  • Gave patients microneedling and derma planing treatments and educated on procedures.
01/2012 to Current
Co-Owner Marriott International Spokane, WA,
  • Manage day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Managed 2 employees by supervising daily tasks.
  • Cultivated forward-thinking, inclusive and performance oriented business culture to lead industry in innovation and push progress.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
01/2007 to 01/2010
Administrative Assistant Accounting And Consulting Group, Llp Fort Pierce, FL,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Maintained inventory in supply closet to prevent shortages.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
09/2004 to 04/2006
Office Manager Bobby Rahal Automotive Group - Pittsburgh Mcmurray, PA,
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Directed and oversaw office personnel activities.
  • Solicited vendor quotes to determine optimal material purchase pricing.
Education and Training
Expected in 05/2020
State License: Esthiology
Aveda Institute - Charlotte, NC,
GPA:
Expected in 1999
Bachelor of Arts: Multicultural & Gender Studies
California State University - Chico - Chico, CA
GPA:
  • Provost Award Recipient
Certifications
  • Esthetician License - Aveda Institute Charlotte May 2020
  • Oncology Spa Solutions - Online May 2020
  • COVID Training - Pro Trainings September 2021
  • Blood Borne Pathogens - Pro Trainings September 2021
  • Infection Control - Milady Pro September 2021
  • Face Reality (Acne Specialist) - Awaiting Certification October 2021
  • PCA Peel - PCA Skincare Online Currently Enrolled
  • Licensed Esthetician North Carolina - 2022
  • Licensed Esthetician South Carolina - 2023

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Resume Overview

School Attended

  • Aveda Institute
  • California State University - Chico

Job Titles Held:

  • Lead Esthetician
  • Co-Owner
  • Administrative Assistant
  • Office Manager

Degrees

  • State License
  • Bachelor of Arts

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