, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Organized, punctual and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
- Customer service
- Decision-making
- Planning
- Basic math
- First Aid/CPR
- People skills
- Team management
- Conflict resolution
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- Work ethic
- Organization
- Communication
- Leadership
- Analytical
- Teambuilding
- Data management
- Time management
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09/2020 to Current Lead Esthetician Hand & Stone – Huntington Beach, CA,
- Provided excellent customer service and skin care treatments to all clients.
- Educated clients on skin care procedures and products.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Sold skincare products to patients according to specific needs, boosting overall revenue.
- Set up patient rooms and sterilized equipment.
- Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
- Improved appearance of clients' skin through non-surgical processes.
- Conducted private client consultations.
- Meticulously maintained spa appearance and cleanliness.
- Pursued continuing education to learn new advances in skin condition treatments.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Maintained appropriate decorum and professionalism at all times.
- Learned new techniques, including complete chemical peel process.
- Assisted spa in activities such as staff meetings, promotions and housekeeping duties.
- Gave patients microneedling and derma planing treatments and educated on procedures.
01/2012 to Current Co-Owner Marriott International – Spokane, WA,
- Manage day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Applied human resources expertise to optimize hiring, training and performance.
- Managed 2 employees by supervising daily tasks.
- Cultivated forward-thinking, inclusive and performance oriented business culture to lead industry in innovation and push progress.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
01/2007 to 01/2010 Administrative Assistant Accounting And Consulting Group, Llp – Fort Pierce, FL,
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Maintained inventory in supply closet to prevent shortages.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Directed customer communication to appropriate department personnel.
- Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
09/2004 to 04/2006 Office Manager Bobby Rahal Automotive Group - Pittsburgh – Mcmurray, PA,
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
- Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
- Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
- Wrote professional business correspondence to maintain strong line of communications.
- Directed and oversaw office personnel activities.
- Solicited vendor quotes to determine optimal material purchase pricing.
Expected in 05/2020 State License: Esthiology
Aveda Institute - Charlotte, NC,
GPA:
Expected in 1999 Bachelor of Arts: Multicultural & Gender Studies
California State University - Chico - Chico, CA
GPA:
- Esthetician License - Aveda Institute Charlotte May 2020
- Oncology Spa Solutions - Online May 2020
- COVID Training - Pro Trainings September 2021
- Blood Borne Pathogens - Pro Trainings September 2021
- Infection Control - Milady Pro September 2021
- Face Reality (Acne Specialist) - Awaiting Certification October 2021
- PCA Peel - PCA Skincare Online Currently Enrolled
- Licensed Esthetician North Carolina - 2022
- Licensed Esthetician South Carolina - 2023
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