Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Expirenced Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion. With over 5 years of experience in the skincare industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Spa retail sales
  • Proficient in eyebrow and lash tinting
  • HydraFacials
  • Micro Medi-Lift knowledge
  • Guest services expertise
  • Fotofacial knowledge
  • Parafango body wraps
  • Knowledge of body scrubs
  • Skin rejuvenation
  • Dermaplane
  • Botoxosmelyan
  • Public health codes knowledge
  • Waxing and laser hair removal
  • Airbrush makeup artistry
  • Team Management
  • Customer Service
  • Communications
  • Process Improvement
Work History
Lead Esthetician, 07/2018 - Current
Hand & Stone Lehigh, PA,
  • Performed consultations for patients before scheduling treatments
  • Performed special anti-oxidant, acne and microdermabrasion facial services
  • Carried out administrative tasks, including product inventory checks, charting and consultations
  • Advised clients on proper home-care regimens
  • Executed laser hair removal and microdermabrasion procedures
  • Performed over 30 facials, chemical peels and waxing procedures per week
  • Discussed procedures and treatment options with clients
  • Suggested appropriate therapy based on current health of client
  • Informed guests of appropriate products available to increase retail sales
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality
  • Developed individualized, therapeutic skin care programs
  • Performed body treatments, including waxing, body wrap application and vibradermabrasion
  • Stocked treatment rooms with proper supplies
  • Fostered friendly, warm and exceptional customer experience
  • Analyzed skin condition and made appropriate product recommendations
  • Designed post-treatment at-home care products
  • Notified supervisor of supply needs to maintain stock of necessary items
  • Educated patients on treatment options
  • Sterilized equipment for patient treatments
  • Provided clients with knowledge of all cosmetic services being provided
  • Recommended retail products for at-home use
  • Maintained excellent attendance record, consistently arriving to work on time
Master Esthetician, 12/2015 - 07/2018
Hand & Stone Liberty, MO,
  • Informed guests of appropriate products available to increase retail sales
  • Assisted manager with daily spa operations, including opening and closing procedures
  • Discussed procedures and treatment options with clients
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality
  • Resolved customer complaints and facilitated conflict resolutions
  • Executed laser hair removal and microdermabrasion procedures
  • Developed individualized, therapeutic skin care programs
  • Handled busy schedules and stayed on top of key deadlines
  • Performed body treatments, including waxing, body wrap application and vibradermabrasion
  • Performed special anti-oxidant, acne and microdermabrasion facial services
  • Worked with a variety customers to understand needs and provide skincare service
  • Transported retail productsto customer locations
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Monitored social media and online sources for industry trends
  • Handled numerous calls per day to address customer inquiries and concerns
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Front Desk Receptionist, 08/2012 - 12/2015
Hackensack University Medical Center Clark, NJ,
  • Confirmed relevant guest information and payment methods to prevent fraud
  • Promptly answered multi-line phone system and greeted callers enthusiastically
  • Welcomed each new arrival pleasantly and confirmed reservations and identification
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate
  • Carried out administrative tasks, including product inventory checks, charting and consultations
Education
Bachelor of Arts: Nutrtion, Expected in 03/2015
-
Florida State University - Tallahassee, FL
GPA:
  • Graduated summa cum laude
  • Dean's List Spring/Fall 2016
  • Graduated with 4.0 GPA
Licensed : Master Aesthetician, Expected in 11/2015
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Aveda Institute - Tallahassee, FL,
GPA:
  • Graduated in Top 3 of Class
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Received award for expert chemical peel applications.
  • Earned Skincare Award for delivering efficient, high-quality esthetic services.
  • Developed a wellness research project related to vegetarian and vegan diets.
Certifications
  • First Aid/CPR Certified
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce

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Resume Overview

School Attended

  • Florida State University
  • Aveda Institute

Job Titles Held:

  • Lead Esthetician
  • Master Esthetician
  • Front Desk Receptionist

Degrees

  • Bachelor of Arts
  • Licensed

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