Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Reliable and competent Lead Driver bringing successful team management background and proven leadership abilities. Coordinates efficient team schedules and delivery routes to consistently meet schedules. Organized manager with excellent training and recordkeeping abilities. Driver Manager providing encouragement and direction to drivers related to transportation, dispatch and safety activities. Established cooperative and effective working relationships with team to facilitate efficient driving practices. Maintained current knowledge of program rules, regulations, requirements and routine records. Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service. Hardworking and reliable Lead Driver with strong ability in organization and following directions. Offering computer skills, time management and communication. Highly organized, proactive and punctual with team-oriented mentality.

  • Delivery and shipping
  • Team management
  • Driver coordination
  • Training program development
  • Route management
  • Supply tracking
  • Productivity standards implementation
  • Client relations
  • Vehicle safety
  • Sales representation
  • Team building
  • Communications
  • Organization
  • Invoice generation
  • Inventory management
  • Problem resolution
  • Supervision
  • Customer service
Lead Driver, 06/2018 - Current
Delhaize America Buxton, ME,
  • Organized schedules and reviewed performance of team of 8 drivers.
  • Reviewed daily manifests to coordinate efficient deliveries.
  • Served daily route delivering parcels as heavy as 3360 pounds with over 20 stops each day.
  • Oversaw sorting of pallets and parcels between multiple trucks and verified correct loading.
  • Completed pre- and post-trip inspections of assigned equipment and vehicles.
  • Collaborated closely with senior managers to continuously improve route efficiency and implement best practices.
  • Drove vehicles with capacities over 40 tons to transport materials to and from specified destinations, including residences, offices and industrial yards.
  • Arranged for onsite periodical inspections of vehicles in use.
  • Reviewed shipping and receiving notices, production schedules and orders to determine work sequences and material shipping volumes, destinations, dates and types.
  • Coordinated load planning for drivers to minimize dispatch delays.
  • Identified root causes and feedback outcomes by communicating with team for service monitoring.
  • Tracked driver behavior and tasks, including timekeeping and attendance.
  • Investigated collisions and passenger injuries, documenting all incidents in reports.
  • Initiated team briefings for drivers to discuss key performance targets and ways to improve bottom line.
  • Kept track of driver hours and miles to achieve maximum productivity in given hours.
  • Coordinated with Plant Manager to get delivery route information and changes.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Cold called more than 10 customers per week to solicit business opportunities and offer services.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Completed order forms and collected payments to keep customer accounts current.
  • Resolved customer problems and complaints effectively by phone or email.
  • Collected payment from customers after delivery, made change and provided receipts.
Tow Truck Operator, 08/2007 - 05/2018
Cox Enterprises Edison, NJ,
  • Documented weight and destination production data in detailed daily logs for management review.
  • Conducted 30 minute vehicle and equipment inspections to maintain safety and comply with laws.
  • Picked up clients or vehicles and drove property to specified receiving agency or location.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Responded to roadside assistance requests to provide tows and other types of support.
  • Attached or loaded vehicles and reviewed all connections for security.
  • Secured loads to prevent shifting or damage to items.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Collaborated with team members to coordinate efficient and accurate movements.
  • Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
  • Provided safety, security and transportation in accordance with policies, procedures and regulations.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
  • Prepared necessary forms and reports with accuracy to perform essential recordkeeping.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Loaded, balanced and secured product to safely transport goods.
  • Completed efficient transfers at hubs and final destinations to keep routes on schedule.
Data Entry Clerk, 09/2006 - 07/2007
Ferguson Savannah, GA,
  • Verified and updated account information in company computer system.
  • Completed quality assurance reviews to assess accuracy of data and validate results.
  • Formulated, defined and documented system specifications.
  • Obtained scanned records and uploaded into company databases.
  • Compiled statistical information for special reports.
  • Transferred completed work to supervisors for review and approval.
  • Maintained quality levels above prescribed minimums to support team productivity and efficiency.
  • Compiled, sorted and verified hundreds of digital data against source documents.
  • Reduced physical document storage 20% by scanning and eliminating outdated records.
  • Adhered to strict data confidentiality policies to prevent information leakage.
  • Verified and logged deadlines in response to daily inquiries and requests.
Education and Training
High School Diploma: , Expected in 06/2001
Orange Glen High School - Escondido, CA
: Introduction To Business, Expected in
Palomar College - San Marcos, CA

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School Attended

  • Orange Glen High School
  • Palomar College

Job Titles Held:

  • Lead Driver
  • Tow Truck Operator
  • Data Entry Clerk


  • High School Diploma
  • Some College (No Degree)

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