(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Highly motivated professional with over 20 years of leadership and management experience. Skillfully create and maintain professional and loyal relationships with co-workers, staff and clients while effectively managing administrative and employees. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience and exercising decisive judgment to meet and exceed organizational goals.

  • Supervision and training
  • Performance improvements
  • Customer retention
  • Recruiting and Hiring
  • Task delegation
  • Issue resolution
  • Sound judgment
  • Leadership
  • Cash/Financial Management
Education and Training
Heritage College - Denver Denver, CO Expected in Associate of Applied Science : - GPA :
University of Guam Mangilao, GU Expected in B.S. Degree Not Yet Fully Completed : Business Management - GPA :
C.I.L.E.T. Police Academy Denver, CO, Expected in Criminal Justice : Police Academy - GPA :
Milwaukee County - Lead Commercial Automotive Parts Driver
Milwaukee, WI, 08/2019 - 04/2020
  • Delivered ordered parts to customer locations.
  • Assigned and operated delivery vehicle 5 days per week, averaging 90 miles per day on the road with numerous commercial customers successfully served.
  • Vast knowledge of roads, highways and interstates.
  • Picked up customer returns, provided customers documents, recorded in the handheld electronic device provided.
  • Pulled ordered parts from inventory for delivery.
  • Parts counter experience.
  • Superior Customer Service Experience.
  • Maintained customer cash handling back to facility with documentation and entered on handheld electronic device. Delivered bills that were due business.
  • Consulted with customer to gain feedback and address concerns with products or services.
  • Reviewed daily delivery documents and orders and reported errors found on delivery documents to supervisor.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Rejuvenation's - Business Owner/Administrator
City, STATE, 03/2005 - 09/2013
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines. Maintained city tax and business licenses.
  • Managed financial functions such as operations, budgeting, accounts payable, accounts receivable and payroll.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Interviewed, trained, and supervised up to 6 employees, including 2 supervisors, to achieve sales goals.
  • Mentored newly hired employees to take on responsibilities and tasks with understanding.
  • Owned and managed daily operations of spa business, including supervising employees and providing onsite training and continuing education to staff.
  • Maintained records, production, inventory, income, and expenses.
  • Provided organizational leadership and established business vision to achieve sales, profit and revenue goals.
Cambridge/Parks College - Administrative/Business/Enrollment Advisor
City, STATE, 01/2002 - 04/2005
  • Managed phone calls from clients and provided informative answers to questions.
  • Prepared documents and reports for management as assigned.
  • Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Scheduled and coordinated meetings and calendars of clients to enroll
  • Assisted with administrative tasks, including filing, answering phones and managing client call lists.
  • Office computer programs, office machinery, office management.
  • Counseled on educational paths and career plans, provided information about program resources and signed individuals up for specific academic programs.
  • Achieved or exceeded registration and retention objectives.
  • Completed and processed applications for enrollment.
  • Used variety of communication methods to contact applicants, including social media, text and telephone calls.
  • Assisted students with filling out and submitting applications for admission.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Adams County Sheriff's Department - Deputy Sheriff
City, STATE, 02/1996 - 06/2001

Sworn in to PROTECT AND SERVE the citizens of Adams County Colorado.

Within my assignments I was also granted positions in the following:

Jail Officer {Inmate supervision-direct contact, booking, administrative}

DARE Officer

Transport Officer

Court Officer

Jail Detective Officer

Range Officer

Field Training Officer

Patrol Officer

Excellent written and oral report skills, attention to detail, organized.

Leadership- was able to step in as shift supervisor for the duty Sargent when asked to do so.

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School Attended

  • Heritage College - Denver
  • University of Guam
  • C.I.L.E.T. Police Academy

Job Titles Held:

  • Lead Commercial Automotive Parts Driver
  • Business Owner/Administrator
  • Administrative/Business/Enrollment Advisor
  • Deputy Sheriff


  • Associate of Applied Science
  • B.S. Degree Not Yet Fully Completed
  • Criminal Justice

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