lead certified nursing assistant resume example with 13 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
  • Highly motivated Certified Nursing Assistant with clinical experience and education in health care and professional office management.
  • Administrative Assistant focused on driving productivity by leveraging strong front office management skills.
  • Versatile level of understanding gained from clinical training and management in health care, rehabilitation, and assistance with daily living activities.
  • Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
  • Compassionate toward hard work, knowledge, professionalism, and dedication for health care acquired through Tennessee Health Careers, with an emphasis through long term care training.
  • Experienced in customer service, office organization, multitasking, and office management.
  • Quickbooks knowledgeable
  • Microsoft Office proficiency
  • Self-directed
  • Time management
  • Professional and mature
  • Mail management
  • Results-oriented
  • Meticulous attention to detail
  • Promoted to Lead Certified Nursing Assistant after 1 year of employment.
  • Received high recognition from my supervisors and customers for strong attention to detail, exemplary customer service and team-player attitude.
  • Trained all new employees on our facility policies and the routine of work.

05/2013 to Present
  • Assist patients with their activities of daily living including bathing, dressing, and reminding them of important times for functions.
  • Obligated not only to take vital signs for patients but to also create and update a record sheet for the facilities patients were vital signs can be recorded each month.
  • Expected to assist in meal distribution, making of all beds, and keeping rooms clean.
  • In charge of creating an updated a sheet for scheduled room cleanings for each shift per week.
  • Responsible for assisting patients with medication.
  • Maintain call outs or call for questions two weekends a month which includes finding a replacement for an employee, coming to replace an employee, or answering any questions they may have about the shifts' duties.
  • Train new employee members and collaborate with both new and present employees to guide each into a successful path that supports the facilities daily role to patients.
10/2011 to 05/2013
OFFICE ASSISTANT Pacific Seafood Tacoma, WA,
  • Responsible for the day-to-day management and operational oversight of the office including QuickBooks, inventory, retail ordering, filing, and customer communication.
  • Provide assistance for scheduling, organization, and staff collaboration, with an emphasis on implementing up-to-date company information including client records, inventory, program renewals, and official billing.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
2013 to 05/2013
WAITRESS Regal Cinemas Corporation Langhorne, PA,
  • Expected to serve others with the upmost respect with an emphasis on timeliness and accuracy.
  • Assist with daily work including restaurant cleanliness, restocking, and maintaining customer satisfaction.
01/2010 to 01/2012
  • Accountable for daily promotional set-ups, cash control, customer service, and knowledgeable product assistance.
  • Participated in yearly product training that is designed to identify business opportunities, evaluate competition, and assess customer preferences.
  • Maintain a professional environment including shift duties, cleanliness, hygiene, staff participation, and attendance.
09/2010 to 03/2011
SALES REPRESENTATIVE Api Group Corporation Liberty Lake, WA,
  • Liable for the arrangement of store promotions, cash control, stocking inventory, and customer assistance.
  • Support daily sale goals, store organization, and shift commitments, with an emphasis on selling women's retail.
05/2008 to 05/2010
DIETARY AID National Healthcare Corporation Smithville, TN,
  • Prepare meals for residents with the knowledge of likes, dislikes, and special orders, maintain kitchen cleanliness, stock cooler and food shelves with fresh produce, and uphold company policies with professionalism.
  • Develop good habits necessary to perform dietary obligations with a sanitary distribution including dish washing, hand washing, wearing of appropriate attire, and consistently practice policies of the state.
Expected in 2014
Certified BLS Training:
American Heart Association - Clarksville, TN
  • Emphasis in Health Care.
Expected in 2013
Certified Nursing Assistance Training:
Tennessee Health Careers - Clarksville, TN
  • Certified Nursing Assistant Certificate
Expected in 2010
Honors Diploma:
Cheatham County Central High School - Ashland City, TN
GPA: GPA: 3.0
  • GPA: 3.0
  • Graduated 16th of my class
  • Student government representative
  • Billing clients via Quickbooks invoicing/ Quickbooks knowledgeable
  • Emphasis on customer satisfaction and customer service
  • Office filing
  • Scheduling appointments
  • Taking inventory
  • Preparing meals
  • Assisting patients or customers
  • Experienced in retail and selling

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Resume Overview

School Attended

  • American Heart Association
  • Tennessee Health Careers
  • Cheatham County Central High School

Job Titles Held:



  • Certified BLS Training
  • Certified Nursing Assistance Training
  • Honors Diploma

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