Highly motivated Certified Nursing Assistant with clinical experience and education in health care and professional office management.
Administrative Assistant focused on driving productivity by leveraging strong front office management skills.
Versatile level of understanding gained from clinical training and management in health care, rehabilitation, and assistance with daily living activities.
Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Compassionate toward hard work, knowledge, professionalism, and dedication for health care acquired through Tennessee Health Careers, with an emphasis through long term care training.
Experienced in customer service, office organization, multitasking, and office management.
Highlights
Quickbooks knowledgeable
Microsoft Office proficiency
Self-directed
Time management
Professional and mature
Mail management
Results-oriented
Meticulous attention to detail
Accomplishments
Promoted to Lead Certified Nursing Assistant after 1 year of employment.
Received high recognition from my supervisors and customers for strong attention to detail, exemplary customer service and team-player attitude.
Trained all new employees on our facility policies and the routine of work.
Experience
DOGWOOD BEND ASST. LIVINGMay 2013 to CurrentLEAD CERTIFIED NURSING ASSISTANT Clarksville, TN
Assist patients with their activities of daily living including bathing, dressing, and reminding them of important times for functions.
Obligated not only to take vital signs for patients but to also create and update a record sheet for the facilities patients were vital signs can be recorded each month.
Expected to assist in meal distribution, making of all beds, and keeping rooms clean.
In charge of creating an updated a sheet for scheduled room cleanings for each shift per week.
Responsible for assisting patients with medication.
Maintain call outs or call for questions two weekends a month which includes finding a replacement for an employee, coming to replace an employee, or answering any questions they may have about the shifts' duties.
Train new employee members and collaborate with both new and present employees to guide each into a successful path that supports the facilities daily role to patients.
WRIGHT TECHNOLOGY SOLUTIONSNovember 2011 to June 2013OFFICE ASSISTANT Clarksville, TN
Responsible for the day-to-day management and operational oversight of the office including QuickBooks, inventory, retail ordering, filing, and customer communication.
Provide assistance for scheduling, organization, and staff collaboration, with an emphasis on implementing up-to-date company information including client records, inventory, program renewals, and official billing.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized fashion.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
SIDELINES BAR AND GRILLJanuary 2013 to June 2013WAITRESS Ashland City, TN
Expected to serve others with the upmost respect with an emphasis on timeliness and accuracy.
Assist with daily work including restaurant cleanliness, restocking, and maintaining customer satisfaction.
EXPRESS TANFebruary 2010 to February 2012SALES REPRESENTATIVE Clarksville, TN
Accountable for daily promotional set-ups, cash control, customer service, and knowledgeable product assistance.
Participated in yearly product training that is designed to identify business opportunities, evaluate competition, and assess customer preferences.
Maintain a professional environment including shift duties, cleanliness, hygiene, staff participation, and attendance.
VANITYSeptember 2010 to March 2011SALES REPRESENTATIVE Clarksville, TN
Liable for the arrangement of store promotions, cash control, stocking inventory, and customer assistance.
Support daily sale goals, store organization, and shift commitments, with an emphasis on selling women's retail.
HILLCREST NURSING HOMEMay 2008 to May 2010DIETARY AID Ashland City, TN
Prepare meals for residents with the knowledge of likes, dislikes, and special orders, maintain kitchen cleanliness, stock cooler and food shelves with fresh produce, and uphold company policies with professionalism.
Develop good habits necessary to perform dietary obligations with a sanitary distribution including dish washing, hand washing, wearing of appropriate attire, and consistently practice policies of the state.
Education
American Heart Association2014Certified BLS TrainingClarksville, TN
Emphasis in Health Care.
Tennessee Health Careers2013Certified Nursing Assistance TrainingClarksville, TN
Certified Nursing Assistant Certificate
Cheatham County Central High School2010Honors DiplomaAshland City, TNGPA: GPA: 3.0
GPA: 3.0
Graduated 16th of my class
Student government representative
Skills
Billing clients via Quickbooks invoicing/ Quickbooks knowledgeable
Emphasis on customer satisfaction and customer service
