Lead Care Manager Resume Example New Perspective Senior Living

LEAD CARE MANAGER

Summary

Skills

Experience

Lead Care Manager, New Perspective Senior Living, March 2017-October 2017Eagan, MN

Managed weekly team schedules and individual job assignments.
Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Cleaned houses and living spaces, ran errands and cooked meals for over [Number][Type] patients daily.
Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.

Lead Care Manager, Sunrise Senior Living, January 2011-May 2017Golden Valley, MN

Provided clinical, functional and operational support to team members.
Cultivated and maintained strong community relationships.
Managed weekly team schedules and individual job assignments.
Implemented standards for quality and efficiency.
Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.

Shift Leader, Holiday Stationstores Inc., March 2006-October 2010Blaine, MN

Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
Documented daily production levels, materials use and special incidents to keep management informed of all activities.
Trained and supervised team member to maximize performance and meet daily objectives.
Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Reviewed applicant resumes and recommended top candidates for hiring.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Complied with all company safety procedures, policies and regulations to promote safe working environment.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Mentored team members on techniques necessary to complete job tasks.
Allocated tasks to employees daily and monitored activity and task completion.

Shift Leader, Burger King, October 2004-January 2006Plymouth, MN

Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
Trained and supervised team member to maximize performance and meet daily objectives.
Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Complied with all company safety procedures, policies and regulations to promote safe working environment.
Participated in daily shift exchanges to coordinate tasks and handle special needs.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Mentored team members on techniques necessary to complete job tasks.
Allocated tasks to employees daily and monitored activity and task completion.

Education and Training

Some College (No Degree)Medical Assisting, , Everest Institute - Eagan, Saint PaulMN

Some College (No Degree)Medical Assisting, , Everest Institute Eagan, MinneapolisMN

Bachelor of ArtsMedical Assisting, , , Everest Institute - Eagan, , Saint PaulMNOctober 2010

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees

Some College (No Degree)
Some College (No Degree)
Some College (No Degree)
Bachelor of Arts