Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
  • Lead Business Systems Analyst effective in strategically working with various Software Development Life Cycle methodologies such as Rational Unified Process, Agile (Scrum) and Waterfall , while working with multi-functional teams i.e. business, technical staff and management
  • Strengths include big picture focus while developing strategic business solutions which include: GAP and risk analysis, process re-engineering, facilitated functional design meeting and documenting requirements, use cases, change management,UAT, implementation, mentoring and coaching

09/2014 to Current
Lead Business Systems Analyst Adp Kansas City, MO,
  • Created impact analysis documents for all Individual and Annuities systems identified for conversion
  • Built functional specification documents for all the systems/databases for conversion
  • Performed impact analysis on all BOXi reports associated with both Individual Life and Annuities business.
  • Designed detailed implementation plans for release including but not limited to change tickets and tasks list
08/2012 to 09/2014
Business Systems Analyst Amita Health Huntsville, AL,
  • Created functional specification document for addressing all the table changes needed as part of migration/closing/merging of funds
  • Collaborated with development and testing teams on creating the technical specification for database updates
  • Conducted walk-through with stakeholders,development and QA for review and sign-off
  • Created data requirements for new IRS regulated FATCA fields that were added at client level
  • Involved in performing impact analysis for two major components i.e. Anti-Money Laundering extracts and Variable Annuities Hedging extracts.
05/2012 to 08/2012
Business Analyst Graybar Electric Company, Inc. Baltimore, MD,
  • Designed screen mock-ups/ Wireframes using Axure Pro 6.5 for Underwriting application
  • Analyzed various data feeds that flow downstream to "Underwriting Toolbox"
  • Evaluated "Guidewire" system to fill in gaps for Claims and Billing
  • Assisted ASI's Data services team with ACORD standards in terms of business glossary and Data model
  • Applied ACORD XML business messages to client's structure
2012 to 04/2012
Business Analyst Graybar Electric Company, Inc. Beaverton, OR,
  • Created Functional requirements documents, Business requirement documents for Bonds Underwriting system
  • Developed Field Level Specifications (FLS) document for new Surety application
  • Performed Data Governance on all Specialty Bonds data elements for business names and definitions.
05/2011 to 11/2011
Business Analyst Graybar Electric Company, Inc. Belleville, MI,
  • Created scope document for enhancements to their quoting and policy system SPARC (Sales, Prospecting and request for Case Installation)
  • Designed Universe(Data marts) using SAP Business Objects for Actuarial and Underwriting business reporting needs
04/2010 to 05/2011
Business Analyst Intern Bloom Energy Sunnyvale, CA,
  • Defined logical, physical and conceptual models for a pilot project
  • Drafted project charter including but not limited to project goals, milestones, budget, risks, dependencies
08/2008 to 04/2010
Graduate Assistant/Registrar New York University Of Polytechnic Institute City, STATE,
  • Assisted Graduate Advisor for creating ad-hoc reports needed for student's overall academic performance
  • Processed student requests like tuition receipt, transcripts etc
Expected in May 2010
Masters of Science: Industrial Engineering
New York University of Polytechnic Institute - Brooklyn, NY

Expected in May 2008
Bachelors of Science: Mechatronics
Mahatma Gandhi Institute of Technology - Hyderabad,

  • LOMA 280 FLMI Level 1 Certification
  • Impact Award for Strong Contribution - Sun Life/Delaware Deactivation
  • Team Appreciation Award - Sun Life Conversion

Reporting: SAP Business Objects Enterprise and Infoview

Databases: MS SQL Server 2008/2012, IBM DB2, Oracle MySQL

Testing Tools: HP Quality Center, BugZero, Serena Team Track

UI Tools: MS Visio, SnagIT, Axure RP

Dashboard: LogiXML, MS Dynamics CRM Dashboard

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Resume Overview

School Attended

  • New York University of Polytechnic Institute
  • Mahatma Gandhi Institute of Technology

Job Titles Held:

  • Lead Business Systems Analyst
  • Business Systems Analyst
  • Business Analyst
  • Business Analyst
  • Business Analyst
  • Business Analyst Intern
  • Graduate Assistant/Registrar


  • Masters of Science
  • Bachelors of Science

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