Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Lead Business System Analyst Highly motivated, results-driven business analyst professional with nearly 6 years of experience in Project Management and Business Analysis. Demonstrated ability in data analysis and profiling using SQL, data warehousing concepts. Delivered presentations to decision-makers with suggestions on project benefits, cost estimations, and financial information.

  • SQL, Reporting, and Business/Financial Analysis
  • Sprint Planning
  • Process Improvements
  • Client and Partner Relations
  • SIT, UAT, and Release Management
  • PMO and DevOps
  • Excel; Power BI; SQL; SPSS; Jira; SAP; Google Ads; DevOps
  • Agile expertise
  • Data migration
  • Requirements gathering
  • Technologically-savvy
  • Report preparation
  • Solution testing and implementation
  • Financial leadership
  • Juvenile justice system expert
Work History
01/2017 to Current
LEAD BUSINESS SYSTEM ANALYST Publicis Groupe Sa Nashville, TN,
  • Currently System Lead for Medicaid Eligibility Determination System for State of Tennessee and State of Arkansas Business Intelligence and Analytics Project
  • Project involves creating Tableau and Power BI dashboards and reports on top of data warehouse created on eligibility determination database using Informatica
  • Integrates forecasting models to generate revenue and expenditure forecasts, and provides single consolidated version of across Department of Human Services as enterprise
  • Build new data mart that will store all financial data and train forecasting models to forecast revenue and expenditures based on variables specific to each division
  • Developed series of dashboards to report on financial metrics for Department of Human Services overall as well as detailed metrics pertaining to each division
  • Spearheaded initiative to leverage Python in automating manual processes which have improved team's efficiency and reduced time to pull multiple ad-hoc reports from 3 hours to 30 minutes by leveraging Python packages
  • Built dependable client relationships with alacrity to understand their problems
01/2015 to 01/2015
Intern Here Boulder, CO,
  • Analyzed data and synthesized findings into reports and presentations using SAP; QWAAS; BIWS; dashboards; BEX query designer; BEX analyze and browser; and SAP.
  • Facilitated 20 requirements and design workshops, design real-time interface, and lead development and testing.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
01/2013 to 01/2015
IT BUSINESS ANALYST Abbott Laboratories Arizona City, AZ,
  • Conducted market research on behalf of Insurance companies to identify trends and purchasing behavior of consumers
  • Administered online surveys using Qualtrics platform and performed quantitative analysis of responses in SPSS
  • Collected 20 system requirements, updated Requirement Traceability Matrix, generated 10 functional design artifacts
  • Provided ad-hoc analytics and reporting solutions for managing workload effectively and developed key skills in Master Data Management, Data Quality, Requirements Management, and Waterfall SDLC methodology.
  • Conducted interviews with key business users to collect information on business processes and user requirements
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes
  • Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies

01/2012 to 01/2013
    • Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts
    • Managed monthly sundry and suspense account reconciliations (250 cost centers), recurring monthly and quarterly cost re-allocation process, and maintained control and governance costs for Global monthly.
    • Developed forecasting tools to analyze revenue variance, business pipeline, and industry trends
    • Reviewed financial reports and streamlined operations to increase productivity and company profits
    • Led meetings with directors to analyze spending and provide financial recommendations
    • Used PeopleSoft financial software to create reports and recommended courses of action to upper management
    • Participated in Revenue and Cost forecasting processes for entity; coordinated MIS and reporting activities between Central and Regional teams and delivered up to 50 daily ad hoc data requests in line with SLA timelines.
Expected in 12/2016
Master of Science: Business, Business Analytics & Project Management
Texas A&M University - Commerce - Commerce, TX
  • Relevant Coursework Completed: Database Management & Business Analytics
Expected in 06/2013
Master of Science: Marketing Management And Research
Loyola Institute of Business Administration - Chennai,
  • Relevant Coursework Completed: Information Systems
Expected in 06/2012
Bachelor of Science: Statistics And Computer Application
Loyola College - Chennai,
  • Relevant Coursework Completed: Finance

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School Attended

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  • Loyola Institute of Business Administration
  • Loyola College

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