Lead Brand Rep Manager resume example with 8+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
Reliable and friendly customer service representative who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
|
Anixter – Riverside, CA,
Answered customers’ questions and addressed problems and complaints in person and via phone.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Helped customers select products that best fit their personal needs.
Marked clearance products with updated price tags.
Processed all sales transactions accurately and in a timely fashion.
Processed an average of 65 transactions each day in a timely manner.
Processed shipments and maintained organized stock shelves.
Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
Built and maintained effective relationships with peers and upper management.
Held each team member accountable for achieving brand and performance goals.
Offered direction and gave constructive feedback to motivate team members.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Kept current on market and product trends to effectively answer customer questions.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Exceeded personal sales multiple times
Fulfilled customer shipping needs using UPS and USPS methods.
Wrote order supply requests to replenish merchandise.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Stocked and restocked inventory when shipments were received.
Natixis Global Asset Management – San Francisco, CA,
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Offered exceptional customer service to differentiate and promote the company brand.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Kept the showroom clean and maintained neat, orderly product displays.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Processed shipments and maintained organized stock shelves.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Marked clearance products with updated price tags.
Backstocked products when not needed
Exela Technologies Inc. – Alpharetta, GA,
Maintained friendly and professional customer interactions.
Worked as a team member to provide the highest level of service to customers.
Shared product knowledge with customers while making personal recommendations.
Received and processed cash and credit payments for in-store purchases.
Men's Wearhouse – City, STATE,
- Measured Customers
- Set-up wedding parties
- Ordered merchandise for customers
- Computed sales prices, total purchases and processed payments.
- Described merchandise and explain operation of merchandise to customers.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Placed special orders and called other stores to find desired items.
- Recommended merchandise based on customer needs.
- Operated a cash register to process cash, check and credit card transactions.
•Created new processes and systems for increasing customer service satisfaction.
•Worked as a team member performing cashier duties, product assistance and cleaning.
•Expressed appreciation and invited customers to return to the store.
•Worked under strict deadlines and responded to service requests and emergency call-outs.
•Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
•Assisted customers in finding out-of-stock items.
•Organized the store by returning all merchandise to its proper place.
Florida Atlantic University - Sunrise, FL
Piper High School - Sunrise, FL
•Honor Student
•Graduated in the top 5% of my class
•Graduated at the age of 16
•Graduated with a 3.6 G.P.A
•Participated in JROTC
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- Florida Atlantic University
- Piper High School
Job Titles Held:
- Lead Brand Rep (Manager)
- Sales Support
- Sales Associate
- Costumer Service Associate
Degrees
- Bachelor of Science
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy