Lead Bartender/Server/Host Trainer/Hostess Resume Example White Horse Restaurant

LEAD BARTENDER/SERVER/HOST TRAINER/HOSTESS

Professional Summary

Dedicated [Job Title] well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate dining. Successful at building relationships with customers to increase loyalty and repeat business.

Communicative [Job Title] dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering [Number] years experience providing service to [Number] dinner guests at [Type] restaurant. Detailed organizer of service operations with versatility in stressful circumstances.

Diligent Food Service worker with successful history in [Type] settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction. Dependable [Job Title] with [Number] years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Skills

To-go order preparation
Daily specials memorization
Order accuracy
Guest seating arrangements
Menu memorization
Cash handling
Stocking and replenishing

Dining area maintenance
High-volume dining
Beverage preparation
Food station setup
Food preparation and safety
Food running

Work History

Lead Bartender/Server/Host Trainer/Hostess, 08/2013 to 10/2020
White Horse Restaurant – Rock Hill, SC

Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Served needs of more than [Number] customers in busy [Type] environment.
Checked identification to enforce age regulations for alcoholic beverages.
Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
Greeted and maintained relationships with regular customers.
Prepared beverages and filled food orders for customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.

Office Assistant/Resident Assistant, 08/2011 to 08/2014
Winthrop University – Rock Hill, SC

Attended, participated and contributed to weekly staff meetings addressing resident needs.
Performed several administrative duties, including room transfers, incident reports and maintenance requests.
Coached students on useful life and personal care skills.
Led by example through mature behavior consistent with university regulations and rules.
Counseled peers on career, academic and personal concerns.
Created and implemented social, educational and recreational programs for residents.
Encouraged community atmosphere by implementing educational and social programs.
Mediated and provided professional conflict resolution in timely fashion.
Mentored and supervised groups of [Number] residents.
Enforced and implemented all university and campus housing policies.

Crew Member, 05/2010 to 08/2011
Little Caesar Enterprises Inc. – Moncks Corner, SC

Collaborated with team members to complete orders.
Adhered to company safety standards, including [Type] and [Type] procedures.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Prepared and expedited food orders to support waitstaff and other team members.
Performed shift change tasks each day to keep store efficient and neat.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Maintained clean, sanitized and well-organized food preparation zones.
Checked completed orders for accuracy and bagged meals for easy carrying.

Education

Bachelor of Science: Chemistry, 05/2014
Winthrop University - Rock Hill, SC

Resume Overview

Companies Worked For:

White Horse Restaurant
Winthrop University
Little Caesar Enterprises Inc.

School Attended

Winthrop University

Job Titles Held:

Lead Bartender/Server/Host Trainer/Hostess
Office Assistant/Resident Assistant
Crew Member

Degrees

Bachelor of Science : Chemistry , 05/2014

Lead Bartender/Server/Host Trainer/Hostess Resume Example

Resume Score: 80%

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