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Lead Bartender Resume Example

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LEAD BARTENDER
Summary

Experienced Bartender with 4 years of experience in field. Strong ability to improve team performance and grow bar sales through exceptional customer service and leadership skills.

Reliable and hardworking Bartender familiar with working alone or with team to serve more than 50 customers per shift. Experienced overseeing complex server waitstaff, food delivery and customer support operations. Thriving interpersonal and multitasking skills honed in fast-paced environment.

Skills
  • Proficient in mixology
  • Suggestive selling
  • Food service
  • Outstanding customer service
  • Safe serving knowledge
  • Extensive spirits knowledge
  • Excellent judgment
  • Organizational ability
  • Wine and liquor expertise
  • Marketing and sales experience
  • Cash register operation
  • Employee training
  • Courteous
  • Maintaining a clean bar
  • Service-oriented mindset
  • Cash and credit transactions
  • Elegant garnish station setup
  • Balancing the cash register
  • Outgoing personality
Experience
October 2017 to April 2020
Levian Phase II Bar and GrillBirmingham, ALLead Bartender
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed up to 50 plus customers per shift while simultaneously assisting 2-3 restaurant servers.
  • Trained 5 new bartenders in 2019 to increase knowledge of drink preparation and upselling techniques.
June 2018 to August 2019
Bessemer Civic CenterBessemer, ALEvent Bartender
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Prepared over 50 mixed drinks and poured wine, beer and nonalcoholic beverages for average of 50 patrons per shift.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
August 2019 to January 2020
Hush Hookah LoungeBirmingham, ALWaitress/Bartender
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
July 2020 to September 2020
Plush Bar and Grill Bessemer, ALBartender
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
Education and Training
May 2011
Ramsay High School
Birmingham, AL
High School Diploma
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Resume Overview

Companies Worked For:

  • Levian Phase II Bar and Grill
  • Bessemer Civic Center
  • Hush Hookah Lounge
  • Plush Bar and Grill

School Attended

  • Ramsay High School

Job Titles Held:

  • Lead Bartender
  • Event Bartender
  • Waitress/Bartender
  • Bartender

Degrees

  • High School Diploma

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