Motivated, service-oriented Bartender with over 7 years high-volume restaurant experience. Extensive wine, beer and cocktail knowledge with a background spanning all aspects of food service industry. Including, Skilled at waiting tables, kitchen prep and serving drinks. Offers top-notch mixology and new drink creation skills delivering high-quality service and accurate drink formulation in fast-paced environments. In-depth knowledge of craft cocktails and seasonal drink planning. Builds personable and upbeat rapport with patrons to cultivate loyalty.
Skills
Proficient in mixology
Health codes compliance
Suggestive selling
Food service
Alcohol ordering
Anticipating guest needs
Maintaining glassware stock
Outstanding customer service
Safe serving knowledge
Extensive spirits knowledge
Employee training
Courteous
Able to stand [Number] hours
Outgoing personality
Maintaining a clean bar
Service-oriented mindset
Balancing the cash register
Cash and credit transactions
Cash register operation
Experience
Lead Bartender, 04/2019 - 05/2020 Marriott Vacations Worldwide – Williamsburg, VA,
Talked easily with patrons to build rapport and earn repeat business.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Met customer, business operations and server needs with minimal errors or delays.
Stocked bar with beer, wine, liquor and related supplies.
Restocked beer and liquor regularly and after special events.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Monitored patron alcohol consumption to encourage safety.
Implemented special events to boost customer numbers and profits.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Advertised, marketed and recommended drink options to guests.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Trained new bartenders on drink preparation and upselling techniques.
Created signature beverages to increase revenue and patron loyalty.
Checked customer IDs per day to verify legal age of customers.
Increased average ticket amounts by upselling customers from shelf to premium brands.
Bartender, 08/2018 - 03/2019 Alterra Mountain Co – Mammoth Lakes, CA,
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Balanced daily registers and generated sales reports for management.
Implemented special events to boost customer numbers and profits.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Ordered inventory to meet expected demand with adequate stock.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Trained new bartenders on drink preparation and upselling techniques.
Poured wine, beer and cocktails for patrons.
Collected and organized daily till totals and tips.
Talked easily with patrons to build rapport and earn repeat business.
Stocked bar with beer, wine, liquor and related supplies.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Prepared new garnishes, juices and other perishables daily.
Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
Created unique cocktails for special events.
Maintained detailed inventory of bar supplies and stocked work areas.
Restocked beer and liquor regularly and after special events.
Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Received cash and card payments for balances owed.
Kept supplies stored in proper locations according to health code standards.
Monitored patron alcohol consumption to encourage safety.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Made alcohol and beverage orders for clients.
Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
Lead Bartender / Hourly Supervisor , 09/2013 - 08/2018 Red Mesa Grill – City, STATE,
Resolved customer complaints and adjusted policies to meet changing needs.
Provided ongoing training to address staff needs.
Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
Talked easily with patrons to build rapport and earn repeat business.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Met customer, business operations and server needs with minimal errors or delays.
Stocked bar with beer, wine, liquor and related supplies.
Restocked beer and liquor regularly and after special events.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Monitored patron alcohol consumption to encourage safety.
Implemented special events to boost customer numbers and profits.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Advertised, marketed and recommended drink options to guests.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Trained new bartenders on drink preparation and upselling techniques.
Planned and updated menus to accommodate customer preferences.
Created signature beverages to increase revenue and patron loyalty.
Checked customer IDs per day to verify legal age of customers.
Increased average ticket amounts by upselling customers from shelf to premium brands.
Reinvented classic cocktails such as Cosmopolitans and Old Fashioneds to complement new menu options.
Education and Training
GED: , Expected in 02/2013 - Pellston High School - Pellston, MI GPA:
: Business Management, Expected in - North Central Michigan College - Petoskey, MI GPA:
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