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Lead Agile Scrum Master Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

As an experienced Certified Scrum Master (CSM) of 5 years, I have had the opportunity to not only coach teams in the Agile Methodology but also increase company value with my servant-leadership abilities. I have an extensive knowledge in the lifecycle of software development and have implemented Scrum principles in SAFe environments. I have worked with co-located, off-shore and distributed teams and have utilized agile development software that include JIRA, Confluence, Service Now and RALLY. I pride myself in removing diverse impediments that prevent my team from performing at its highest functionality. Working in different sectors has provided me a array of experiences which has increase my competencies in communicating effectively with teams and stake holders. I love what I do because it is effective and helps companies increase productivity and ROI. I have a strong knowledge of Kanban and am always seeking to continue my education in the IT world of Agile.

Skills
  • Risk mitigation planning
  • Documentation Management
  • Waterfall methodology
  • Reporting template development
  • Troubleshooting
  • Responsible
  • Teambuilding
  • Self-motivated professional
  • Multitasking abilities.
  • Time management
  • Team development.
  • Networking
Work History
Lead Agile Scrum Master, 08/2019 to Current
Accuray Incorporated Deming, NM,
  • · Understanding the requirements, constructing the project structure, planning and budgeting, managing and tracking project deliverables, resource allocations, change requests, defining and quantifying milestones & success criteria (Key Performance Indicators).
  • · Planning team capacity using Excel, tracking team progress towards deliverables using velocity burn down chart in Excel and Jira.
  • · Working with System Analysts and Business to identify and define scope and requirements for each block of work undertaken. Based on this, help preparing the Functional Requirements Specifications (FRS) document.
  • · Estimating the business value of an initiative taking various factors such as need by date, effort needed, consequences in production, etc. and prioritizing features based on business value.
  • · Creating velocity metrics for review and analysis during Inspect and Adapt to identify and minimize gaps in the future.
  • · Facilitating day-to-day activities (Scrum Ceremonies) such as Daily Stand-Up, Iteration Planning, Iteration Demo and Retrospective meetings to drive the Product Delivery, and Program increment activities.
  • · Identifying project dependencies and working with cross-functional teams to make sure they are met.
  • Removed roadblocks for successful iterations, which led to the transition of releases on time.
  • Presented lunch and learn introductions to agile and scrum.
  • Participated in Scrum Master Community and encourage cross-team sharing of agile and scrum practices.
  • Facilitated scrum-of-scrum meetings with off shore team to provide visibility of team's work and coordinated cross-team dependencies.
  • Lead a large Scrum adoption and implementation by designing a customized Scrum framework and governance.
  • Worked with Product Owners to prioritized and groomed Product Backlog
     Worked with the project team and Product Owners to develop and update Product Roadmap.
  • Conducted working sessions and planning meetings for User Stories Elaboration and Decomposition.
  • Provided training on writing Business and Technical User Stories, Acceptance Criteria, and Agile Engineering.
  • Facilitated Sprint Demo and Retrospective Meeting.
  • Tracked daily progress using Burn down Chart metrics
  • · Resolving any impediments which might impact the progress of the project, and escalating them if necessary, to get the input needed to overcome them.
  • · Facilitated Scrum of Scrums (S2) and resolved impediments.
  • · Analyzing a project risk by using a risk tracking template and creating a risk management plan to revert a risk from becoming an impediment.
  • · Tracking the completion of Program Increment objectives and making sure all the requirements are being worked upon as committed during planning.
  • · Conducting defect triage calls to track the status of defects which pose a risk to delivery timelines effectively and resolve them.
  • · Maintaining and documenting project details using Project Management tools such as SharePoint.
  • · Creating/extracting/modifying/tracking large amounts of data in Jira and Agile Craft to analyze the project status, program velocity, quality checks, etc.
  • · Identifying and tackling any issues blocking the team.
  • · Helping in conflict resolution.
  • · Performing GAP Analysis using Business Analysis techniques to make sure business requirements are met and a quality product is being delivered.
  • · Creating ad-hoc reports and delivering to key-stakeholders within the company.
  • · Creating improved IT infrastructure processes and workflow.
  • · Using DevOps tools and work with DevOps team for Acceptance Test Driven Development, automation and release on demand progress.
  • · Facilitating ad-hoc meetings with cross functional teams to make sure the project delivery timings are met.
  • · Reviewing/sharing the quality metrics with stakeholders and eliminating waste through quality improvement assessments.
  • · Exercising analytical judgement, working with large, cross-functional teams, subject matter experts, product owners and product management in prioritizing tasks, communicating schedules and status at all levels of the organization using WebEx tools.
  • Representing the team in stakeholder meetings, reviews, being responsible and answerable for the team’s deliverables, making reports and dashboards to present the progress to stakeholders.
  • Removed obstacles by finding right personnel to advance tasks and projects.
Scrum Master, 08/2017 to 07/2019
Mastery Systems IL, State,
  • Develop user stories and requirements while evaluating their potential and practicality by analyzing market and customer need.
  • Act as user champion when coordinating product development with business stakeholders and align all development activity with business goals and priorities.
  • Manage the product backlog (grooming, prioritization and refinement), working day-to-day with the product SCRUM teams to clarify requirements, balance business needs with technical requirements, and recommend alternative technical approaches to meet design requirements when needed
    Collaborate with marketing, sales and service on the development of product positioning, demo design, training courses, sales collateral, etc. to ensure that business objectives are achieved.
  • Utilize JIRA for ticketing and tracking.
  • Focusing on agile coaching of the team and provides Lean-Agile leadership across the Product Team.
  • Supporting agile rules and facilitating the team’s progress to achieve its goals
    Leading continuous improvement for the team.
  • · Developed Test scenarios, test plan, test conditions and test cases to be used in testing based on business requirements, technical specification and/ or product knowledge.
  • · Helped in developing QA Test plans for Functional, Integration and System Testing. Performed Black Box Testing. Performed GUI testing and user acceptance testing (UAT).
  • · Interacted with the developers and technology team for a better understanding of the Business Processes.
  • Created the User stories, process flows, wire frames and other documentation.
  • Acted as the scrum master and coordinated all scrum sessions and remove any impediments to the progress of the project. Helping in conflict resolution.
  • Performing pre-release/post-release validations, providing warranty support) and facilitating Quality Management Reviews (QMRs).
  • Performing GAP Analysis using Business Analysis techniques to make sure business requirements are met and a quality product is being delivered.
  • Creating ad-hoc reports and delivering to key-stakeholders within the company.
  • Creating improved IT infrastructure processes and workflow.
  • Using DevOps tools and work with DevOps team for Acceptance Test Driven Development, automation and release on demand progress.
  • Facilitating ad-hoc meetings with cross functional teams to make sure the project delivery timings are met.
  • Handled all the communications between the management and the dev team and maintained a flexible working team environment.
  • Followed the agile practices of product backlog grooming, Release planning, Deployment planning and Agile project management tool selection.
  • Managed the Sprint planning, release and sprint burn down metrics, daily stand up meetings, Sprint reviews and retrospective.
  • Developed Test scenarios, test plan, test conditions and test cases to be used in testing based on business requirements, technical specification and/ or product knowledge.
  • Tested application and reported bugs to development team. Streamlined and coordinated the bug and defect tracking and rectification effort.

Business Analyst, 05/2013 to 05/2015
Natco Pharma City, STATE,
  • Conducted Requirement gathering sessions with the stakeholders and SMEs.
  • Interacted with the developers and technology team for a better understanding of the Business Processes.
  • Created the User stories, process flows, wire frames and other documentation.
  • Acted as the scrum master and coordinated all scrum sessions and remove any impediments to the progress of the project.
  • Prepared and analyzed AS-IS and TO-BE workflow scenario and performed GAP Analysis.
  • Designed process flows for various business scenarios and activities of business from the conceptual to procedural level.
  • Worked on the data marts relating to pension plans, retirement plans and similar fields.
  • Followed the waterfall methodology and created Business Requirement Document (BRD) and System Design Document.
  • Handled all the communications between the management and the dev team and maintained a flexible working team environment.
  • Followed the agile practices of product backlog grooming, Release planning, Deployment planning and Agile project management tool selection.
  • Managed the Sprint planning, release and sprint burn down metrics, daily stand up meetings, Sprint reviews and retrospective.
  • Provided estimation and blueprints for the projects and any further project requirements.
  • Applied Business Process Reengineering and was responsible for deriving requirements, process flow from many sources and formulating them into concise requirements.
  • Created artifacts that helped the stakeholders to focus on the product and blueprint, based on which the technical designs were formulated.
  • Created AS-IS and TO-BE business process flow diagrams, integrated process flow diagrams to show end-to-end business model using swim lanes design.
  • Worked with Process owners, Business Intelligence, IT and other stakeholders to create a content management solution for managing the information.
  • Maintained and track the requested enhancements and changes and tracked different builds of the application with description about all changes and versions.
  • Created Project management plans for managing on time delivery along with planning test scenarios, unit and systems integration test procedures.
  • Generated Reports using Pivot Tables and Pivot Charts to show the attributes that are currently being developed.
  • Used VLOOKUP’s to identify whether systems and processes are in place that capture, system of record, and report the data described by the attribute operational definition.
  • Responsible for scheduling weekly meetings with different users and documenting meeting minutes.
Education
Master of Science: Computer And Information Sciences, Expected in 03/2017
to
California University of Management And Sciences Virginia - Arlington, VA
GPA:
Certifications

SAFE Certified scrum master

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Resume Overview

School Attended
  • California University of Management And Sciences Virginia
Job Titles Held:
  • Lead Agile Scrum Master
  • Scrum Master
  • Business Analyst
Degrees
  • Master of Science