Laundry Attendant resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

A highly motivated, hardworking, dedicated and dynamic individual with excellent background experience in customer service and Laundry operations . Very flexible and able to work in a challenging and busy environment (independently or as part of a team). I am always enthusiastic to learn and undertake new challenges.

  • Strong physical ability to stand and walk for long period of time
  • Ability to perform assigned duties with attention to details, speed and accuracy
  • Ability to learn and perform new tasks within a short period of time
  • Ability to carry out risk assessment, sport hazards and implement control measures in the work place
  • Good with cash
  • Respond to guest urgently
  • Ability to work independently or work in a team
  • Able to adhere to company's Policies and Procedures
  • Computer literate
  • Detergent and additive knowledge
Work History
11/2018 to 02/2020 Laundry Attendant Radisson Hotel Group | Saint Louis Park, MN,
  • Stella Di Mare Hotel, Dubai Marina, Duba
  • Duties;
  • Sort all linens, guest laundry and employee uniforms
  • Treat all stains using appropriate chemicals for various kinds of stains
  • Load all laundry into washing machines and add specified cleaning chemicals
  • Unload washing machines and dry wets items as directed
  • Maintain inventory of all cleaning supplies and communicate any needs to manager
  • Pick up and deliver in house guest laundry on time
  • Check all items for damage or stains and take appropriate measures to rectify issues
  • Fill out and update lost and found booklet and handover all such items to laundry supervisor
  • Feed all washed linens and napkins into folder or calendar machine
  • Operating all laundry machines like dryers, dry-cleaning machine and washers
  • Press all staff uniforms and guest laundry in a professional manner and paying attention to quality
  • Report any technical problems to laundry manager , Maestro Dry clean, Abu Dhabi
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents
  • Folded laundry after washing and drying and transported to staging area
  • Collected soiled linens and clothing and retreated stains
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
09/2015 to 09/2018 Laundry Archives Clerk Philips | Lafayette, LA,
  • Received customers at the laundry and provided all service information such as price list and laundry processing time
  • Processed customer receipts (billing) and made payments in the laundry system accordingly
  • Received phone calls and provided full assistance to customers where needed
  • Arranged and managed all laundry collection and delivery by the driver
  • Received and sorted all kinds of linen
  • Inspected and reported all damaged and stained linen
  • Operated all laundry machines (washing machines, dryers, steam pressing machines, shirt body press machines)
  • Sorting and packaging of processed linen
  • Received, checked and controlled laundry supplies and minimized waste and reported all discrepancies to the supervisor
  • Cleaned up machines and surrounding areas
  • Collected and delivered all linen of nearby customers
  • Helped the management to develop methods of improving the daily and monthly sales
  • Handled customer complaints such as damaged laundry, delay in laundry collection or delivery and took fast measures to make amends
  • Maintained excellent attendance record, consistently arriving to work on time
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Drove operational improvements which resulted in savings and improved profit margins
06/2013 to 06/2015 Customer Service Representative Al Ain Ceramic And Decorative Factory | City, STATE,

. Welcomed costumers picking up goods from the warehouse in a friendly and professional maner

. Collected customer receipts and prepared delivery notes for customers

· Responded promptly to customer inquiries on company services.

· Provided assistance to customers by answering questions about company goods and services with regards to available promotions (if any) etc.

· Inspected incoming and outgoing goods and made sure that customers get the right goods as on their invoices.

· Received and checked all refunded goods and issuing return vouchers in accordance with the company rules and regulations.

· Provided assistance where needed like arrangement and placement of goods.

· Answered incoming query calls (concerning any damaged goods, delay in delivery, wrong goods received etc.)

. Assisted with driving forklift when needed

  • Collected customer feedback and made process changes to exceed customer satisfaction goals
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
  • Educated customers on promotions to enhance sales
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations
Expected in 05/2018 Nebosh International General Certificate | Occupational Health and Safety Chicago Institute , Abu Dhabi , GPA:

NEBOSH IGC) at Chicago institute, Abu Dhabi.

Expected in 06/2008 High School Diploma | Longla Comprehensive High School, Bamenda, Cameroon , GPA:

G.C.E (General certificate of Education Examination) Advance Level at Longla Comprehensive College Mankon, Bamenda, Cameroon

Expected in 06/2004 Secondary School Diploma | Government High School Akwaya, Akwaya, Cameroon, GPA:

G.C.E (General certificate of Education Examination) Ordinary Level at Government High School Akwaya, Cameroon

  • Elected social prefect
  • Graduated in Top 3 of Class

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Resume Overview

School Attended

  • Chicago Institute
  • Longla Comprehensive High School
  • Government High School Akwaya

Job Titles Held:

  • Laundry Attendant
  • Laundry Archives Clerk
  • Customer Service Representative


  • Nebosh International General Certificate
  • High School Diploma
  • Secondary School Diploma

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