laser operator resume example with 12+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Basic math
Team management
Training & development
Computer skills
Teambuilding
Friendly, positive attitude
Reliable & trustworthy
PPE use
Microsoft Office
Decision-making
Planning & organizing
Flexible schedule
Education and Training
Forreston HighForreston, IL, Expected in 08/2009 ā āHigh School Diploma: - GPA:
Experience
Direct Mail Solutions - Laser Operator Montrose, VA, 01/2020 - Current
Managed daily machine startup and shutdown procedures correctly to protect components from damage.
Completed daily preventive maintenance and cleaning to keep machines and equipment in good working order.
Staged raw materials for each day's production and managed efficient loading and unloading of machinery.
Documented production activities and quality issues in [System].
Kept parts within close tolerances of design standards to maintain optimal quality.
Changed out aging tools, fixtures and offsets.
Observed company's strict safety rules during each shift to avoid job-related injuries.
Fabricated various parts using multiple machines at once.
Provided expert coaching and training for new team members.
Transfer commands from servers to CNC modules using computer network links.
Operated hoists, cranes and other material handling equipment to lift heavy work pieces or move loads.
Aligned, mounted and installed tools and attachments on machines, using hand tools and precision measuring instruments.
Read programming instructions and product blueprints to determine sequences and dimensional requirements.
Set up and operated computer-controlled machines or robots to perform machine functions on metal or plastic workpieces.
Checked completed workpieces against specifications to assess conformance.
Consolidated Communications - Manager White River Junction, VT, 04/2019 - 01/2020
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Enforced customer service standards and resolved customer problems to uphold quality service.
Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Monitored staff performance and addressed issues.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Conducted quality, timely performance feedback and performance appraisals.
Maintained adequate staffing to meet objectives within budget.
Chocoladefabriken Lindt - Assistant Store Manager Orange, CA, 06/2016 - 03/2019
Assisted in continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Handled scheduling for store shifts to achieve adequate staffing.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Maintained inventory by checking merchandise to determine levels.
Oversaw coaching and guidance of store employees to foster advancement in work operations.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Answered customer questions and addressed problems and complaints in person and via phone.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
Recruited, interviewed and hired qualified employees to provide top-quality service.
Scheduled staff to assign employee shifts according to departmental and business needs.
Created engaging merchandise presentations to motivate impulse purchases.
Coborn's - Sandwich Artist Mora, MN, 09/2009 - 12/2016
Kept customer and food preparation areas clean and well-organized.
Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
Organized food preparation stations and regularly replenished supplies.
Stored food properly to prevent spoilage, cross-contamination and illnesses.
Delivered superior customer service focused on quality and meeting customer needs.
Completed opening, closing and shift change tasks by following company guidelines.
Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Communicated with customer to provide menu offering details and assist with decision-making.
Answered guest questions, delivering most accurate and updated information available.
Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Trained sandwich artists to apply attention to detail and commitment to quality.
Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
Sanitized food storage and preparation areas to comply with food health and safety requirements.
Operated cash register to accept cash or credit card payment and issue receipt for transaction.
Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
Informed customers of regular deals or monthly specials to upsell orders.
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