Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable gamer with strong ability in gaming and customer services. Offering cashier experience, management experience and tech field experience and certs. Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
11/2019 to Current Landscaping Professional Self Trading | City, STATE,
- Operated landscaping equipment to maintain grounds and remove trees.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Planted bulbs, bushes, trees and flowers to enhance environment.
- Pruned trees and bushes to improve visibility and shapes.
- Assisted with grounds maintenance with basic landscaping support, including mowing, trimming and debris removal.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
- Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
- Planned and cultivated designer lawns and gardens to enhance backyard lawns.
- Determined causes of lawn and garden issues and recommended effective solutions.
- Prepared soil and gardens to plant with mulch and sod.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
- Diagnosed plant-related problems and diseases and identified treatment to prevent further infestation.
- Administered pesticides to mitigate and control pest damage.
- Attended seminars and workshops to learn about natural pest control products with zero chemicals.
- Installed irrigation systems, rock gardens and ponds to simplify watering needs.
- Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
- Deployed sprinkler systems to provide grass, flowers and other landscaping adequate water to grow.
- Removed poison ivy and other harmful plants while wearing protective gear.
- Applied weed and pest control chemicals to protect customer lawns.
- Read and followed landscaping plans to install plants and fixtures for residences and businesses.
10/2018 to Current MMO Gold Seller PlayerAuctions | City, STATE,
- Improved customer satisfaction by finding creative solutions to problems.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Recognized by management for providing exceptional customer service.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Night Shift Manager and Cashier / Host Mcallister's Deli | City, STATE,
- Processed returned items in accordance with store policy.
- Assisted with purchases, locating items and signing up for rewards programs.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Helped customers find specific products, answered questions and offered advice.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Resolved issues regarding customer complaints and escalated worsening concerns to other managers or owner(s) for remediation.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Assisted customers with account updates, new service additions and promotional offers.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Resolved issues with cash registers, card scanners and printers.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Processed customer payments quickly and returned exact change and receipts.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Received payments for food etc, and issued receipts.
- Welcomed customers, offering assistance to help find necessary store items.
- Processed 60+ transactions per day with exceptional accuracy.
- Inspected items for damage and obtained replacements for customers.
- Monitored sales events to protect products, added new merchandise and rang up purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Compiled and updated client data to track payments trends and support accurate accounting.
- Trained new employees in cashiering procedures, offering assistance in resolving any issues.
- Learned roles of other departments to provide coverage and keep store operational.
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Cashier and Bagger Publix Super Markets | City, STATE,
- Processed returned items in accordance with store policy.
- Assisted with purchases, locating items and signing up for rewards programs.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Helped customers find specific products, answered questions and offered advice.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Assisted customers with account updates, new service additions and promotional offers.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Resolved issues with cash registers, card scanners and printers.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Processed customer payments quickly and returned exact change and receipts.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Received payments for groceries and issued receipts.
- Welcomed customers, offering assistance to help find necessary store items.
- Processed 100+ transactions per day with exceptional accuracy.
- Inspected items for damage and obtained replacements for customers.
- Monitored sales events to protect products, added new merchandise and rang up purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Compiled and updated client data to track payments trends and support accurate accounting.
- Learned roles of other departments to provide coverage and keep store operational.
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
Expected in 2020 Associate of Arts | Computer Engineering Technology Hillsbrough Community College, Plant City, FL,
Expected in 2024 Bachelor of Science | Computer Engineering Technology University of South Florida, Tampa, FL
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Resume Overview
School Attended
- Hillsbrough Community College
- University of South Florida
Job Titles Held:
- Landscaping Professional
- MMO Gold Seller
- Night Shift Manager and Cashier / Host
- Cashier and Bagger
Degrees
- Associate of Arts
- Bachelor of Science
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