LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Talented at processing high volumes of error-free transactions and meeting departmental goals. Offering 5+ years of experience in quickly resolving issues.Positive and upbeat Customer Service Specialist bringing 5+ years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Consistently friendly and professional when handling diverse customer needs.

Hardworking customer service professional accustomed to fast-paced environments. Work quickly to understand, document and resolve customer concerns, driving satisfaction while meeting demanding business objectives.

Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable with strong skill in retaining product and service information to provide effective issue resolution.

Energetic and reliable. Well-trained and excelling in high-end merchandise environments. Proven performer able to leverage superior communication and relationship-building strengths to increase and retain long-term customers.

Reliable team member dedicated to keeping all areas clean, organized and professional. Knowledgeable about cleaning high-traffic, infection-prone areas such as bathrooms and kitchens with care and attention to minor details. Well-organized team player committed to client satisfaction.

Hard worker with energetic personality and dynamic skills in interaction and communication. Fluent in English and Spanish and available to work any shift. Seeking new opportunity with great company where attention to detail will be recognized. Working knowledge of sanitation procedures to minimize germ spread. Consistently maintained aesthetically desirable and safe environment. Able to work long shifts independently and efficiently to carry out all types of routine cleaning needs.

Dependable Housekeeping Room Attendant committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards.

Successful at meeting quality and efficiency goals and accommodating client preferences regarding housekeeping methods.

Professional Housekeeper with strong organizational and multi-tasking skills, as well as superior time and resource management capabilities. Seeking long-term employment with established commercial cleaning business.

Helpful Customer Experience Agent passionate about delivering exceptional customer service to promote loyal business. Pleasant demeanor and excellent problem-solving skills. Dedicated to researching and identifying complete and lasting solutions to customer problems.

Skills
  • Cashier
  • Customer Service
  • Laundry
  • Persuasive
  • Reading
  • Communications
  • Weeding and edging
  • Using hand tools
  • Safety inspections
  • Stock Rotation
  • Work site cleaning and organization
  • Landscape equipment knowledge
  • Equipment Operation
  • Team Management
  • Safety protocols and procedures
  • First aid and safety
  • General housekeeping ability
  • Able to lift 50+ pounds
  • Preparing meals
  • Calm and level-headed under duress
  • Merchandise restocking
  • Customer assistance
  • Credit and cash transactions
  • Customer greeting
  • Coin counting
  • Training and mentoring
  • Quality control
  • Food assembly
  • Proper storage and preservation
  • Safe food handling
  • Customer service-focused
  • Fluent in Spanish and English.
  • Excellent communication skills
  • Facility maintenance
  • Sanitization techniques
Education and Training
Options charter school Pasadena, CA Expected in 2018 GED : - GPA :
  • Completed coursework in [Subject], [Subject] and [Subject]
John Muir High School Pasadena, CA Expected in High school : - GPA :
Experience
Umpqua Indian Development Corporation - Landscaping Laborer
Klamath Falls, OR, 01/2019 - 02/2019

Effectively removed poison ivy and other harmful plants using hand tools.

  • Heavy machinery operating capabilities
  • Able to operate Stihl Chainsaw, weed whips, wood chipper, pulaski, hand tool filling.
  • Heavy lifting abilities
  • Map reading comprehension
  • Able to keep calm under high pressure.
  • Troubleshoot mechanical issues and completed basic repairs to keep equipment working at peak levels.
  • Safely operated machinery and equipment to maintain grounds and to remove trees.
  • Cleared pathways of overgrowth and debris or hazards such as snow.
  • Implemented regular landscaping schedule to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
  • Prepared soil and gardens for planting with mulch and sod.
  • Assisted with grounds maintenance with basic landscaping support, including mowing, trimming and debris removal.
  • Pruned trees and bushes to improve visibility and shapes.
  • Trimmed shrubbery and trees and carried out general garden maintenance.
  • All the while acknowledging Safety First, wearing protective gear at all times.
Cafe Zupas - Housekeeping Room Attendant
Wheeling, IL, 01/2017 - 08/2017
  • Housekeeping services
  • Hospitality services
  • Janitorial service
  • Laundry capabilities
  • Customer interaction skills.
  • Costumer service.
  • Performed a specific cleaning system saving cleaning time per room while maintaining hotel quality standards.
  • Sorted, washed, dried, and ironed guest laundry.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Organized supplies for efficient use based on expected customer needs.
  • Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
  • Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
  • Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
  • Used equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Cleaned, sanitized and restocked bathrooms constantly to keep facilities fresh.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Removed all trash from rooms and replaced liners to wastebaskets.
  • Dusted and cleaned woodwork, walls, ceilings, upholstered furniture, draperies and carpets.
  • Used cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Coached new employees by demonstrating approved cleaning procedures.
  • Changed and laundered sheets, removing stains to restore all linens to pristine condition.
  • Responded to guest requests for linens and requested items quickly, which increased patron satisfaction.
  • Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Attended to guest rooms, including sweeping, mopping, and vacuuming.
  • Ensured that bathrooms were stocked with towels and toiletries.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Sterilized kitchenettes and bathroom areas following proper company procedures and using appropriate cleaning products.
Subway - Cashier/Customer Service
City, STATE, 10/2016 - 08/2017
  • Customer interaction skills
  • Persuasive personality
  • Food preparation
  • Safe food handling certification
  • Janitorial services Cashier/Customer Service/Food Preparation.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Assisted dwith completing end-of-day counts and securing funds to prevent loss or theft.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Smoothly processed incoming orders, handling excessive transactions per day with exceptional accuracy.
  • Worked closely with front-end staff to assist customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Activities and Honors

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Resume Overview

School Attended

  • Options charter school
  • John Muir High School

Job Titles Held:

  • Landscaping Laborer
  • Housekeeping Room Attendant
  • Cashier/Customer Service

Degrees

  • GED
  • High school

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