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Lancome Counter Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Multi-talented with years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Dedicated to providing excellent customer service and engagement. Honest and punctual professional with a enthusiastic personality.

Skills
  • Merchandise display
  • Product processing
  • Team development
  • Business performance analysis
  • Customer buying trends
  • Coordination skills
  • Cash management experience
  • Proper phone etiquette
  • Spreadsheet management
  • Administrative support specialist
  • Client satisfaction
  • Business correspondence
  • Team management
  • Microsoft Office
  • Database management
Experience
Lancome Counter Manager , 04/2015 to Current
Ascena Retail Group Oklahoma City, OK,
  • Maintained records related to sales and placed special orders for desired items.
  • Reviewed and analyzed business performance on daily, weekly, monthly, seasonal and annual bases.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Hired, trained, supervised and motivated teams to provide knowledgeable and fast service to every guest.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Connected with customers daily to understand needs, provide assistance.
Merchandising Associate, 03/2010 to 04/2015
Unc Health Care Systems Eden, NC,
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Met and exceeded quarterly sales quotas by 50%.
  • Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Authorized invoice payments and merchandise returns.
  • Compiled reports based on periodic competitive pricing shopping trips.
  • Upheld stock levels and pricing for multiple product lines.
Pharmacy Technician , 06/1999 to 02/2010
Centene Corporation Maywood, CA,
  • Reviewed and monitored patient medication
  • Supported pharmacist in preparing prescriptions daily.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Received, reviewed, dispensed and labeled over 500 prescriptions daily.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Managed inventory and reduced costs by negotiating prices with multiple generic pharmaceutical suppliers.
  • Flagged potential drug interactions and allergies to prescribed medications for patients of all health conditions and age ranges.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Prepared prescription labels, promoting accuracy in medication administration.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
Pharmacy Technician II , 11/1986 to 06/1999
St. Vincent's Hospital City, STATE,
  • Transmitted daily bulk orders to maintain inventory levels.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Efficiently responded to voicemails from healthcare providers and customers.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Cross-promoted supplement and nutritional products to maximize add-on sales.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Received, reviewed, dispensed and labeled over 500 prescriptions daily.
  • Supported pharmacist in preparing 500 prescriptions daily.
  • Prepared prescription transfers to other pharmacies.
  • Trained new technicians to provide excellent customer service which resulted in higher customer service.
Education and Training
High School Diploma: , Expected in 05/1984
to
Pelham High School - Pelham, AL
GPA:
: Business , Expected in 05/1984
to
Shelby County Vocational School - Columbiana, AL
GPA:

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Resume Overview

School Attended
  • Pelham High School
  • Shelby County Vocational School
Job Titles Held:
  • Lancome Counter Manager
  • Merchandising Associate
  • Pharmacy Technician
  • Pharmacy Technician II
Degrees
  • High School Diploma

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