(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Quality focused Counter Manager adept at providing employees clear guidelines and targeted goals. Experienced creating a plan of action in a concise manner. Hardworking retail management professional versed in various aspects of running a high-end store, including opening and closing procedures, merchandising, and recruiting. Employs excellent leadership skills and multi-tasking strengths. Determined Counter Manager with strong interpersonal skills and sales experience.

  • Outstanding communication skills
  • Exceptional leader
  • Conflict resolution skills
  • Team-oriented
  • Reliable
  • Flexible schedule
  • Fast learner
  • Decisive
Freed Hardeman University Henderson, TN Expected in 2011 B.A : English - GPA :

Member of Gamma Tau Omega.

Member of the English Honors Society: Sigma Tau Delta

Lvmh - Lancome Counter Manager
, , 09/2013 - Current
  • Coached associates to achieve scorecard goals.
  • Surpassed the Midwest region's average during events.
  • Addressed customer inquiries and resolved complaints.
  • Analyzed marketing information and translated it into strategic plans and events.
  • Worked closely with the department manager and account coordinator to formulate and build the Lancome brand.
Builders Firstsource, Inc. - Beauty Advisor
, , 05/2011 - 09/2012
  • Consults women concerning skincare and makeup needs.
  • Consistently ranks as the #2 sales associate at one of the highest selling cosmetics counter.
  • Maintained daily record of all transactions.
  • Delivered excellent customer service by greeting and assisting each customer.
Gamma Tau Omega Freed Hardeman University Social Club - Makin' Music Director
, , 07/2008 - 03/2010
  • Wrote scripts, blurbs, and advertising material, organized rehearsals, maintained a budget, communicated regularly with university administration, show producers, and other directors, all while managing a cast and staff of 70+ people.
Apologetics Press - Intern
, , 2009 - 04/2009
  • Proofread and edited literature slated for a timely manner.

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