Quality focused Counter Manager adept at providing employees clear guidelines and targeted goals. Experienced creating a plan of action in a concise manner. Hardworking retail management professional versed in various aspects of running a high-end store, including opening and closing procedures, merchandising, and recruiting. Employs excellent leadership skills and multi-tasking strengths. Determined Counter Manager with strong interpersonal skills and sales experience.
- Outstanding communication skills
- Exceptional leader
- Conflict resolution skills
- Team-oriented
- Reliable
- Flexible schedule
- Fast learner
- Decisive
Member of Gamma Tau Omega.
Member of the English Honors Society: Sigma Tau Delta
, , 09/2013 - Current
- Coached associates to achieve scorecard goals.
- Surpassed the Midwest region's average during events.
- Addressed customer inquiries and resolved complaints.
- Analyzed marketing information and translated it into strategic plans and events.
- Worked closely with the department manager and account coordinator to formulate and build the Lancome brand.
, , 05/2011 - 09/2012
- Consults women concerning skincare and makeup needs.
- Consistently ranks as the #2 sales associate at one of the highest selling cosmetics counter.
- Maintained daily record of all transactions.
- Delivered excellent customer service by greeting and assisting each customer.
, , 07/2008 - 03/2010
- Wrote scripts, blurbs, and advertising material, organized rehearsals, maintained a budget, communicated regularly with university administration, show producers, and other directors, all while managing a cast and staff of 70+ people.
, , 2009 - 04/2009
- Proofread and edited literature slated for publication.in a timely manner.
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School Attended
- Freed Hardeman University
Job Titles Held:
- Lancome Counter Manager
- Beauty Advisor
- Makin' Music Director
- Intern
Degrees
- B.A
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