Creative Makeup Artist with experience in the cosmetology industry. Works with a wide range of colors and styles to create unique looks for all occasions.
Bridal makeup specialist
Outstanding client care
Superior attention to detail
Front desk management
Understands spa services
Knowledge of UPS and Fed Ex shipping systems
Hospitality industry knowledge
Customer service mindset
Receive return merchandise
Excellent verbal communication
Marketing and advertising
Cash handling expertise
Superb interpersonal skills
Upscale resort and spa background
09/2016 to Current
Lancome Beauty AdvisorDillard's － Oxford, ALSold skin care products and encouraged service upgrades. Educated clients on skin care procedures and products. Instructed clients on how to apply make-up to achieve a desired look. Participated in various incentive programs and contests designed to support achievement of production goals. Cleaned and straightened work area. Assessed customer needs and responded to questions. Issued receipts for purchases and gifts. Bagged merchandise by following standard procedures. Organized register supplies. Worked with customer service to resolve issues. Unboxed new merchandise. Rotated stock to maintain freshness. Updated register logs. Operated cash register with proficiency. Provided professional and courteous service at all times. Worked overtime shifts during busy periods. Informed guests of spa services, programs and activities over the phone and in person. Responded to customer inquiries in a friendly and professional manner.
07/2014 to 09/2016
Desk ClerkCOMFORT SUITES － OXFORD, AL
Greet, register, and assign rooms to guests of hotels or motels.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Contact housekeeping or maintenance staff when guests report problems.
Make and confirm reservations.
Issue room keys and escort instructions to bellhops.
Keep records of room availability and guests' accounts, manually or using computers.
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Compute bills, collect payments, and make change for guests.
Record guest comments or complaints, referring customers to managers as necessary.
Review accounts and charges with guests during the check out process.
Transmit and receive messages, using telephones or telephone switchboards.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Deposit guests' valuables in hotel safes or safe-deposit boxes.
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Arrange tours, taxis, or restaurant reservations for customers.
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
Plan, schedule or supervise the work of other employees.
Date-stamp, sort, and rack incoming mail and messages.
10/2012 to 12/2012
CashierJCPENNEY － OXFORD, AL
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Sell tickets and other items to customers.
Process merchandise returns and exchanges.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Stock shelves, and mark prices on shelves and items.
Request information or assistance using paging systems.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Calculate total payments received during a time period, and reconcile this with total sales.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Sort, count, and wrap currency and coins.
Supervise others and provide on-the-job training.
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Compute and record totals of transactions.
Compile and maintain non-monetary reports and records.
Post charges against guests' or patients' accounts.
Offer customers carry-out service at the completion of transactions.
Weigh items sold by weight to determine prices.
Issue trading stamps, and redeem food stamps and coupons.
Keep periodic balance sheets of amounts and numbers of transactions.
Cash checks for customers.
Pay company bills by cash, vouchers, or checks.
High School DiplomaWELLBORN HIGH SCHOOL － ANNISTON, AL
Completed coursework towards Cosmetology,GADSDEN STATE COMMUNITY COLLEGE － ANNISTON, AL