Believes strongly in working with other people towards a common goal and knowing the skills brought not only as an employee, but as a team member will not only bring myself work satisfaction, but will make myself a valuable teammate as well.
Skills
Data Entry
Microsoft Office
Decision Making
Problem Solving
Relationship Building
Customer Service
Task Prioritization
Conflict Resolution
Staff Collaboration
Attention to Detail
Work History
Lab Assistant Phlebotomist, 07/2020 - Current Nch Healthcare - Naples Community Hospital – Naples, FL,
Trained for blood specimen collection, specimen procurement, specimen processing, and maintenance of quality assurance records.
Utilized outstanding communication skills; while using acceptable tones and communication styles that is welcoming, respectful, empathetic, and professional; to communicate effectively with physicians, nurses, clinicians, and support staff about detailed patient information.
Demonstrates written communication skills and computer/technology aptitude.
Documents completely and succinctly, using proper grammar and approved abbreviations.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Centrifuged blood samples as outlined in clinical protocols.
Monitored patients for reactions and verified sample quality.
Tracked collected specimens by initialing, dating and noting times of collection.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Stocked phlebotomy cart or carrier with appropriate supplies.
Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
Used personal protective equipment correctly to protect coworkers and patients.
Organized daily work based on collection priority.
Packaged and shipped specimens to central lab daily.
Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Drew blood from veins by vacuum tube and butterfly venipuncture methods.
Lab Assistant Phlebotomist, 03/2018 - 06/2020 Nch Healthcare - Naples Community Hospital – Marco Island, FL,
Trained on Rover for inpatient blood draws.
Duties included blood specimen collection, specimen procurement, specimen processing, and maintenance of quality assurance records.
As Lab Assistant for Outpatient procedures we process specimens, order tests into Epic either as Requisition, HOV, or Client Bill.
Perform coding, billing, and registration for initial encounters for all Outpatient draw-station locations.
Utilized outstanding communication skills; while using acceptable tone and communication style that is welcoming, respectful, empathetic, and professional; to communicate effectively with physicians, nurses, clinicians, and support staff about detailed patient information.
Demonstrates written communication skills and computer/technology aptitude.
Documents completely and succinctly, using proper grammar and approved abbreviations.
Transporter, Dispatch/Trainer, 04/2015 - 03/2018 Lee Health – City, STATE,
Transported patients by assisting patients in and out of taxis, and cars.
Lift patients on and off beds or move them to and from special services, treatment areas, and operating rooms.
Use wheelchairs, stretchers, or moveable beds.
Communicate effectively with physicians, nurses, and other clinicians and support staff.
CPR certified to assist in medical codes, and trained to assist non-medical emergency situations.
As dispatcher, handled incoming patient transfer calls from inside the hospital following approved protocols, establishing medical control, accessing detailed patient information, coordinate calls, and dispatches all Cape Coral Hospital transporters.
Utilized outstanding communication skills; while using a tone and communication style that is welcoming, respectful, empathetic, and professional; to communicate effectively with physicians, nurses, clinicians, and support staff about detailed patient information.
Demonstrates written communication skills and computer/technology aptitude.
Documents completely and succinctly, using proper grammar and approved abbreviations.
Able to grasp new software programs and is comfortable with technology such as paging and text messaging.
As trainer, was responsible to effectively educate new transporters.
Educate staff of important protocols and how to respond to uncommon situations, preparing them for any and all aspects of the job.
See the first paragraph for detailed transporter responsibilities.
Education
High School Diploma: , Expected in 12/2012 - North Nicholas High School - Cape Coral, FL, GPA:
Accomplishments
Previous Ambassador Delegate on Girl Scouts of Gulf Coast Florida Board Committee/ Current Lifetime Member.
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