LA MER COUNTER LEAD Resume Example
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LA MER COUNTER LEAD
Executive Summary
Experienced manager specializing in small business
start up and revenue building. Demonstrates a
passion
for building relationships, cultivating partnerships and growing businesses.
Energetic
management
professional versed in business management and sales. Self-motivated. Highly
organized
with diligent attention to detail.
Core Qualifications
|
|
Professional Experience
08/2016 to Current
LA MER COUNTER LEADFirstservice Residential
- Organized, coordinated and lead marketing events to rank corporate business first in regional sales during the first six-(6) months
- Delivered the highest percentage performance against plan, ninety five-(95%), for all La Mer franchises in Dillard's stores nationwide
- Developed, maintained and nurtured a clientele
base to create a
business revenue that ranks
first nationwide.
- Served as mentor to junior team members.
09/2015 to 08/2016
BEAUTY SPECIALISTSAKS FIFTH AVENUE
- Recognized for client registration and capture quota above store goals.
- Met and exceeded sales goals daily, monthly, and annually by analyzing key business metrics and creating action plans.
- Boosted
business database by maintaining records of sales, client contact
detail and contact history for over two
hundred fifty-(250) clients.
10/2014 to 09/2015
HOSTESSMURIEL'S JACKSON SQUARE
- Controlled reservations and seating of the restaurant to max out seat utilization, without jeopardizing the quality of service provided to the guests.
- Contributed to a positive first impression for all guests in person and over the telephone.
- Delivered exceptional service by greeting and seating customers in a timely, friendly manner.
- Maintained knowledge of current menu items, ingredients and preparation methods.
- Demonstrated a professional tone at all times, including during peak rush hours.
08/2004 to 09/2014
OWNER/GENERAL MANAGERVISAGE SALON
- Established and implemented all operating processes and procedures to grow the business from origin to over $100,000 annually.
- Increased profits by 20%-(twenty) in revenue each year for a ten year period.
- Developed social media presence for the business, including business webpage, Facebook business page link and eCommerce online shopping site.
- Defined strategy and business plan by using financial reports to identify additional sales, salon opportunities and tailor service and product selection.
11/2002 to 07/2004
ESTHETICIAN | ESSENTIELS SPA
- Created and maintained a loyal and repeat client base with keen hospitality and online marketing communications.
- Advanced to second level esthetician within first three months by achieving a 35% sales to service ratio and third level esthetician within six months by achieving greater than 50% sales to service ratio.
Education
BA Business and Environmental StudiesBaylor University
Rapid Project ManagementUniversity of Denver - Daniels School of Business
Proficient in Microsoft Office (Word, Excel, PowerPoint) and OpenTable.
Responsible Vendor Card #11372052 Valid: 2/28/2017-2/28-2021.
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Resume Overview
School Attended
- Baylor University
- University of Denver - Daniels School of Business
Job Titles Held:
- LA MER COUNTER LEAD
- BEAUTY SPECIALIST
- HOSTESS
- OWNER/GENERAL MANAGER
- ESTHETICIAN | ESSENTIELS SPA
Degrees
- BA Business and Environmental Studies
Rapid Project Management
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