Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Senior customer service representative with 32 years experience in the insurance industry with 220 and Life Insurance licenses. Exceptional organization, time management and multi-tasking abilities.

Highlights
  • Property and casualty products
  • Maintained Active Property and Casualty Insurance License as well as Life Insurance License with the Florida Department of Insurance while working within the industry.
  • Long-term care expert
  • Sales presentations
  • Organized
  • Self-motivated
  • Excellent communication skills
Experience
Knit and Crochet Instructor, 07/2011 to 09/2012
BmoWaunakee, WI,

Built up client base for Michaels as a knit and crochet instructor

Greeted Michaels customers as they entered store and provided

assistance as needed.


Senior Service Representative, 07/2003 to 03/2009
Pgim Global Short Duration High Yield Fund, Inc.Denver, CO,

Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.

Promoted agency products to customers in person, on the telephone and in writing.

Processed applications, payments, corrections, endorsements and cancellations.

Compiled coverage and rating information in an accessible format.

Presented account proposals in a professional and timely manner.

Pursued continuing education and training programs to continue professional development.


Customer Service Representative, 08/1998 to 06/2003
Nick Waddell State Farm Insurance AgencyCity, STATE,

Presented account proposals in a professional and timely manner.

Followed up with potential clients regarding online information requests.

Pursued continuing education and training programs to continue professional development.

Presented and clearly explained insurance policy options to clients based on their needs and goals.

Promoted client retention through high-quality service and follow through.

Licensed Sales and Customer Service Representative, 08/1993 to 05/1998
Robert Dann State Farm Insurance AgencyCity, STATE,

Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.

Processed applications, payments, corrections, endorsements and cancellations.

Compiled coverage and rating information in an accessible format.

Prepared necessary paperwork to process insurance sales and renewals.

Education
: , Expected in
Miami Dade Community College - Miami, FL
GPA:

Continuing education in Insurance for life and 220 P & C Licenses

Business Ethics coursework

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Resume Overview

School Attended

  • Miami Dade Community College

Job Titles Held:

  • Knit and Crochet Instructor
  • Senior Service Representative
  • Customer Service Representative
  • Licensed Sales and Customer Service Representative

Degrees

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