Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Skills
Data Entry
Stress Management
Data Analysis
Decision Making
Scheduling Software
Written and Verbal Communication
Sample and Form Matching
Problem Solving
Documentation and Recordkeeping
Patient Relations
Information Gathering
Mail Management
Transporting Files
Sensitive Material Handling
Timeline Planning and Management
Confidentiality and Data Protection
Meticulous Attention to Detail
Judgment and Decision Making
Cash Deposit Preparation
Experience
Kids Ministry Team Leader, 09/2007 - 01/2022 Hackensack University Medical Center – Hackenack, NJ,
Followed staffing strategies to achieve production goals.
Rotated through series of different stations based on team needs.
Collaborated with management team to implement new work procedures or policies.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Reviewed staff work and gave comprehensive and constructive feedback.
Monitored team progress and enforced deadlines.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Defined manufacturing performance standards and reviewed outcomes of performance goals to set future targets.
Conferred with other supervisors to coordinate operations and activities within or between departments.
Assigned projects and distributed tasks to team members as per area of expertise.
Utilized coaching and leadership principles to enhance internal and external team dynamics.
Conducted inspections of equipment before, during and after shifts to prevent project delays and resolve issues.
Offered training and support to keep team members motivated and working toward objectives.
Created and implemented strategies for team members to reach goals.
Delegated tasks to team members, maximizing unique strengths and skill sets.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Fostered positive employee relationships through communication, training and development coaching.
Delegated daily tasks to team members to optimize group productivity.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Food Service Worker, 05/2005 - 09/2007 St Mary's Health System – Hudson, NH,
Maintained order and cleanliness of work areas to conform with health codes.
Followed staff performance and service standards to deliver consistent and positive customer experiences.
Acquired new skills to support team and further accommodate customer needs.
Gathered ingredients and cleaned and cut food items to prep recipes.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Complied with company service standards and adhered to inventory and cash control procedures.
Monitored inventory to keep adequate stock of food items and supplies.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area
Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Maintained professional demeanor during interactions with customers and co-workers.
Operated cash register to process cash, check and credit card transactions.
Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
Phlebotomist, 11/1989 - 06/2000 San Jose Medical Center Hospital – City, STATE,
Maintained fully-stocked phlebotomy cart, carrier and station.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Verified collection orders and communicated discrepancies to nurses.
Compiled and submitted data for demographic research.
Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum
Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Prepared and packaged specimens for courier transport.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Transported specimens following established protocol for temperature and light.
Processed client payments and collected appropriate billing information.
Collected specimens for drug screens, paternity tests and alcohol tests.
Identified patients using proper procedures prior to specimen collection.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Labeled blood vials with critical information like time of collection, date and patient name.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
Labeled patient samples, double-checking information for accuracy.
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Used aseptic techniques to maintain specimen integrity.
Disposed of used needles in sharps containers to avoid accidental needlesticks.
Sanitized work area after every patient to prevent contamination and spread of disease.
Interviewed patients to verify test requisitions and patient identity.
Properly stored and transported specimens to prevent loss and delays.
Coordinated workflow based on stat, schedule, or outpatient needs.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Collected blood samples from [Number] individuals per day, maintaining consistent patient flow.
Education and Training
: Phlebotomy, Expected in 02/1990 - San Jose Medical Center Hospital - San Jose, CA, GPA:
This was a certification program.
High School Diploma: , Expected in 07/1983 - Milpitas High School - Milpitas, CA GPA:
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