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KeyTrak, Inc. - Account Manager/ Inside Sales - NE Region Resume Example

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KEYTRAK, INC. - ACCOUNT MANAGER/ INSIDE SALES - NE REGION
Objective

To build on a career in sales or customer service with a company that strives to hire motivated people and provide exceptional services to its customers.

Core Strengths
  • Contract negotiation/review/drafting
  • Proficient in account management
  • Building relationships with clients

  • Inside sales
  • Upselling and consultative selling
  • Leadership and mentoring
Career Accomplishments
  • Increased contracted revenue by thirty percent - 2013
  • Doubled contracted revenue from one million to two million dollars - 2012
  • Reynolds & Reynolds - Best Employee: KeyTrak Sales Support 2008
  • Reynolds & Reynolds - Best Employee: KeyTrak Sales Support 2006
Experience
Reynolds & ReynoldsMarch 2012 to CurrentKeyTrak, Inc. - Account Manager/ Inside Sales - NE Region
College Station, TX
  • Department restructured to allow for one inside representative to be devoted to each of the major U.S. filed sales territories
  • Work with management in automotive, multifamily, and government personnel to sell long-term maintenance agreements for four different electronic key control companies
  • Upsell supplemental hardware and software to key control equipment
  • Maintain 4,000 + accounts
  • Instrumental in developing and selling blanket agreements to cover national portfolios with automotive and multifamily housing companies
  • Oversee the renewal of all blanket agreements
  • Develop close relationships with outside sales to share resources and promote customer satisfaction
  • Train and mentor new associates
  • Lead internal training classes to educate other areas of the company on maintenance contracts
  • Department leader and point of contact when manager is unavailable
Reynolds & ReynoldsJune 2008 to March 2012KeyTrak, Inc. - Account Manager / Inside Sales - Government
College Station, TX
  • Recruited to handle all federal, state, and local government support contracts for KeyTrak, Inc.
  • Continued to supervise supplies department until October 2009
  • Supervised two full-time and two part-time associates after leaving the supplies position to focus solely on selling maintenance agreements
  • Conducted sales of support services to the government through our company's General Services Administration (GSA) contract
  • Maintained 800+ accounts
Reynolds & ReynoldsMarch 2008 to October 2009KeyTrak, Inc. - Supervisor of Supply Orders
College Station, TX
  • Supervised six part-time employees and one full-time employee
  • Oversaw all supply orders for the four electronic key control companies owned by Reynolds & Reynolds
  • Responsible for scheduling, training, and managing the daily activities of employees
  • Investigated any credit request or unpaid invoices for supply orders
Reynolds & ReynoldsJuly 2007 to March 2008Who's Calling, Inc. - Account Executive
College Station, TX
  • Recruited from KeyTrak, Inc. to Who's Calling, Inc. to sell advertising tracking services for call measurement and monitoring of toll-free numbers
  • Delivered custom online presentations to close sales opportunities for new business and upsell current accounts on new features
  • Managed current accounts in my territory
  • Assisted clients on any major issues that could not be resolved by the customer service representatives
Reynolds & ReynoldsNovember 2004 to July 2007KeyTrak, Inc. - Account Manager / Inside Sales
College Station, TX
  • Sold long-term maintenance agreements for four different electronic key control companies in various markets including the automotive industry, multifamily housing industry, military, and other government agencies
  • Secured long-term repetitive revenue for Reynolds & Reynolds
  • Called on customers not covered by a maintenance agreement to explain the benefits of being covered under an agreement
  • Met and exceeded monthly sales quotas and quarterlybonuses
  • Developed and maintained relationships with management staff in automotive dealerships, apartment complexes and all branches of the military
  • Drafted proposals for contracted services
  • Communicated with several departments to manage customer accounts in hopes of retaining their business or adding new business
  • Liaison between manufacturer's representatives and Reynolds & Reynolds departments including accounting, administration, and installation
  • Performed duties of a manufacturer's representative during times of transition where a territory was vacant, including cold calling, lead generation, online demos, trade shows, and closing sales
  • Monitored multiple databases to keep track of company inventory
Team EnterprisesJuly 2004 to November 2004Promotions Manager
College Station, TX
  • Promoted episodic marketing campaigns for the Miller Brewing Company
  • Managed ten employees
  • Worked closely with service industry staff to improve brand awareness
  • Directed onsite events in up to forty establishments in the Bryan / College Station area
Weimar High SchoolJanuary 2004 to May 2004Student Teacher
Weimar, TX
  • Taught various classes including AGSC 102, Wildlife Management, and Computer Applications
  • Trained a Jr. Wildlife Judging team and assisted with Wildlife, Land, and Range Judging Teams
  • Chaperoned students to Career Development Events in other cities 
  • Observed the agriculture projects of high school students outside of class
  • Explored the requirements needed to be an agriculture science teacher in a secondary education setting
Education
Texas A&M University2004Bachelor of Science: Agriculture ScienceCollege Station, TX

Teaching Certification

3.59 GPA, Graduated Cum Laude

Dean's List: Spring '04, Fall '03, Summer '03, Spring '03, Fall '02, Spring '02
Palo Alto CollegeSan Antonio, TXDeans List: Spring 2000, Fall 1999, Spring 1999, Fall 1998
Skills
Account Management, CRM Software including Salesforce, Customer Service, MS Office, Territory Sales Experience, Leadership and Mentoring, Sales Support
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Resume Overview

Companies Worked For:

  • Reynolds & Reynolds
  • Team Enterprises
  • Weimar High School

School Attended

  • Texas A&M University
  • Palo Alto College

Job Titles Held:

  • KeyTrak, Inc. - Account Manager/ Inside Sales - NE Region
  • KeyTrak, Inc. - Account Manager / Inside Sales - Government
  • KeyTrak, Inc. - Supervisor of Supply Orders
  • Who's Calling, Inc. - Account Executive
  • KeyTrak, Inc. - Account Manager / Inside Sales
  • Promotions Manager
  • Student Teacher

Degrees

  • Bachelor of Science : Agriculture Science

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