K-12 California Sales Representative/Account Manager Resume Example
Motivated, high-energy manager and salesman successful in building and motivating dynamic teams. Focused on Results, cutting company cost and boosting revenue. Team oriented style that exposes everyone's strengths. Very strong with customer service and product quality. Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable and entrepreneurial nature.
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Working with the Directors of Food and Beverage for Unified School Districts in California to implement an alternative to plastic water bottles at schools. The first company to put purified water into a reusable aluminum hydro-flask. Performing exciting assemblies at schools to introduce the product and explain how students and staff can change the world by making environmentally friendly choices like choosing Pathwater.
- Addressed clients' indecision, complaints and desires head-on to overcome hesitations and close sales.
- Engaged potential customers using mix of prepared statements and expertise in product and school background knowledge to identify. Leading to in-person meetings and closing sales.
- Generated leads with successful cold calling of school prospects and skilled use of persuasive communication skills.
- Fostered relationships with customers to expand customer base and enhance loyalty and retention.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Monitored customer order process and addressed customer issues.
- Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
- Improved overall customer purchasing experiences to promote steady revenue.
- Prepared and processed contracts and order forms for new and existing customers.
- Contacted new and existing customers to discuss how specific products could meet needs.
- Improved profitability, developing pipeline utilizing multiple marketing channels and sales strategies.
Management: Creating and building jobs, organizing and following jobs through the production process. Delegating the production team to finish jobs by a deadline. Working/consulting with customers to turn their desired ideas into a finished product or giving experienced advice. Quality checking. Ordering paper and supplies. Problem solving. Organizing the production work flow to ensure on time project completion. Account management. Invoicing and billing.
Online Administration: Controlling an online site both the customer front end and the administrator back end of the site. Creating templates for easy and efficient production and customer satisfaction using XML coding. Building Customer branded sites for Brokers. Troubleshooting any problems. Web design.
Pre-Press: Making sure artwork is print ready using a variety of Adobe products and imposition programs. Making and matching color profiles to PMS pantones to customers preference. Creating templates and imposed files for print ready orientation. Mail merged. Managing fonts. Typography and typesetting. Troubleshooting and preflighting. Design from scratch.
- Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
- Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies and potential roadblocks.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency .
- Mitigated regulatory risks by increasing Presswise guideline compliance through clarification of policies and procedures with other departments.
- Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
- Devised strategic plans for all types of print projects, focusing on structure, quantity and detail while delivering perfect quality.
Management: Creating and building jobs, organizing and following jobs through the production process. Delegating the production team to finish jobs by a deadline. Working/consulting with customers to turn their desired ideas into a finished product or giving experienced advice. Quality checking. Ordering paper and supplies. Problem solving. Organizing the production work flow to ensure on time project completion. Account management. Invoicing and billing.
Online Administration: Controlling an online site both the customer front end and the administrator back end of the site. Creating templates for easy and efficient production and customer satisfaction using XML coding. Building Customer branded sites for Brokers. Troubleshooting any problems. Web design.
Pre-Press: Making sure artwork is print ready using a variety of Adobe products and imposition programs. Making and matching color profiles to PMS pantones to customers preference. Creating templates and imposed files for print ready orientation. Mail merged. Managing fonts. Typography and typesetting. Troubleshooting and preflighting. Design from scratch
- Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
- Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies and potential roadblocks.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency .
- Mitigated regulatory risks by increasing Presswise guideline compliance through clarification of policies and procedures with other departments.
- Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
- Devised strategic plans for all types of print projects, focusing on structure, quantity and detail while delivering perfect quality.
- Communicated printing project requirements verbally and in writing with clients and staff members to verify clarity and full customer satisfaction with results.
- Designed and artistically configured prepress projects using layout programs, including all Microsoft Office Programs, Adobe Suite Programs and many different imposition programs .
- Created and formatted newsletters, promotional documents and other projects based on design ideas or rough samples proposed by clients.
- Managed hard copy and electronic art and data files, verifying file availability to correct staff members or clients when required.
- Analyzed and solved digital file issues and software and hardware challenges associated with prepress and printing.
- Operated printing press machines and manually set and adjusted speed, temperature, and ink flow.
- Inspected printed products for clarity, color accuracy, and conformance to provided specifications.
- Accurately set-up fold, adjusting roll mechanisms, tension and guide devices.
- Properly handled hazardous waste materials to uphold safety regulations.
- Maintained adequate productivity by setting and enforcing deadlines.
This program focused on students learning how to use these programs efficiently and effectively to an experienced level. Learned how to survive and thrive in the business world while being taught new and upcoming technologies.
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Resume Overview
School Attended
- Academy of Business and Technology (Carlmont High School)
Job Titles Held:
- K-12 California Sales Representative/Account Manager
- Project Manager/Pre-Press/Online Administrator
- Production Manager/Pre-Press/Online Administrator
- Pre-Press/Pressman/Bindery
Degrees
- High School Diploma : Adobe Suite, Microsoft Office 2009
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