Skilled Customer Service Representative who met or exceeded service and quality standards every review period. Managed high call volume with tact and professionalism. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. Acted professionally and patiently when addressing negative customer feedback. Mastery of customer service management systems and databases. Accurately documented, researched and resolved customer service issues.
Contact # 281-703-9477 Hours: 7am-3pm Tues-Sat
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