I, Marquita Higgins, have been employed at Swanson Center for Youth for 6 years. I am a hardworking Juvenile Justice Specialist 3 who employs sound judgment and verbal de-escalation tactics to keep order and avoid dangerous situations. I skillfully detect contraband during cell searches. I manage dangerous and unruly juveniles while focusing on maintaining safety and promoting rehabilitation. I am committed to maintaining order and enforcing rules and regulations in prison and jail settings. I am a resilient professional versed in handling difficult youths and stressful situations. I am a respectful and ethical Correctional Officer who believes that implementing firm, clear guidelines and adopting an attitude of understanding generates a more peaceful prison environment for all involved. Daily I exercise excellent judgment during crisis events and develop strong rapport with juveniles and colleagues. I take pride in my job performance.
