Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Leverage operational, management, education and experience to benefit the development, growth and sustainability of a public sector organization.
Microsoft Office: Word, PowerPoint, Excel, Outlook Business Process: DDCIS, Citrix, SAP, JJIS, ICMS and Crystal reports
  • Certifications: Florida Association of Drug Court Professionals.
Juvenile Drug Court Coordinator/Case Manager, 01/2013 - Present
  • Responsible for the day to day coordination and case management of the Delinquency Drug Court Oversaw and directed the implementation process for a Federal grant Research and collect data that is submitted to the Criminal Justice Commission of Palm Beach County and United States Department of Justice Conduct background checks, screens applicants for eligibility and processes appropriate paperwork Facilitate staffing and orientation for the Drug Court Coordinate Drug Court graduations Liaison for the stakeholders of the Drug court to include the Judge, assistant chief for the State Attorney's juvenile division, chief of the Public Defenders juvenile division, assistant chief of probation for the Department of Juvenile Justice and the treatment director Assist leadership to ensure contract compliance with the funders Facilitate Juvenile Education Clinics Review invoices for accuracy Resource and referral consultant for participants and families in need of community resources Budget petty cash for the Drug Court.
Senior Parent Counselor, 01/2009 - 07/2012
  • Supervised a team of Case Managers and Resource and Referral agents Monitored staff case files for completion and accuracy for quality control Disseminated training manual changes to all team members in a timely fashion Assisted management team in developing, implementing and evaluating all departmental trainings and meetings Oversaw training activities of employees and provided feedback on progress to the management team Conducted and completed necessary steps for enrollment, transfers and termination transactions Assisted clients with non-child care related needs, such as community resources and referrals Coordinated special projects from the Director Served as a customer service role model to ensure a positive relationship with all employees Case management for individuals who qualified for subsidized childcare Assisted leadership to ensure contract compliance with the funders Facilitator of the Emergency Child Care Committee.
Youth and Family Counselor III, 01/2005 - 01/2009
  • Introduced and facilitated a Sports Therapy Group Program for juveniles who were placed at the residential treatment center Direct care of court referred adolescents at a residential treatment facility that included education, recreation, drug abuse treatment, and behavior management Provided in home support for families that have children with Mental Health and Drug Abuse issues Facilitated an anger management group Distributed medication to residents per medical referral Utilized the Therapeutic Crisis Intervention model for behavior management.
Land Sports Director, 01/2005 - 01/2005
  • Supervised staff and campers at a sleep-away camp Conducted staff evaluations on a weekly basis for staff improvement Coordinated inter-camp athletic events Overall maintenance and implementation of all land sport activities Coordinated overnight security for the safety of staff and campers.
Treatment Specialist II, 01/2002 - 01/2005
  • Direct care of court referred adolescents at a medium secure residential treatment facility Supervised and monitored youth in daily activities using Agency's Group Model as a basis for change Assisted with the implementation and staffed a newly opened maximum secure unit which housed youth that had limited interaction with the rest of the residence of the treatment facility Provided required information for treatment planning and recommended appropriate goals and objectives Distributed medication to residents per medical referral Assisted with group routines and personal hygiene/grooming activities as necessary.
Masters of Non Profit Management: , Expected in May 2013
Florida Atlantic University - Boca Raton, FL
Bachelor of Arts: History, Expected in 2008
University of Southern Maine - Portland, ME
Associates of Arts: General Studies, Expected in 2000
Jackson Community College - Adrian, MI
General Studies
Agency, Attorney, Budget, Business Process, Case management, Child Care, Citrix, consultant, Criminal Justice, Crisis Intervention, Crystal reports, clients, customer service, fashion, ICMS, leadership, Director, meetings, Mental Health, Excel, Microsoft Office, Outlook, PowerPoint, Word, processes, progress, quality control, Research, safety, SAP, staffing, Therapy, treatment planning

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School Attended

  • Florida Atlantic University
  • University of Southern Maine
  • Jackson Community College

Job Titles Held:

  • Juvenile Drug Court Coordinator/Case Manager
  • Senior Parent Counselor
  • Youth and Family Counselor III
  • Land Sports Director
  • Treatment Specialist II


  • Masters of Non Profit Management
  • Bachelor of Arts
  • Associates of Arts

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