LiveCareer-Resume

junior underwriter resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Hard-working and versatile professional with 15 years of experience in the financial industry. Result oriented with extensive experience in the mortgage industry. Proven success providing excellent customer service and ensuring customer retention. Recognized for ability to multi-task and prioritize to meet company goals. Effective communicator and team player. Core competencies include Forensic Risk Underwriting, Credit Policy Implementation, Resolution Mediation, Quality Submission Review and Risk Mitigation.

Highlights
  • Negotiation Skills
  • Customer Service
  • Debt Recovery
  • Analytical
  • Debt Ratio Calculation
  • Review Credit Reports
  • Restructures
  • Research
Education
University of Phoenix Jacksonville, FL Expected in 2013 Bachelor of Science : Criminal Justice Administration - GPA :

Degree Obtained

Experience
M/I Homes - Junior Underwriter
Indianapolis, IN, 04/2012 - 09/2013
  • Responsible for reviewing and underwriting loans in a timely manner.
  • Additionally, work closely with loan processors to complete the overall process.
  • Review and decision credit, income, asset and property documentation on designated loans for compliance with PHH guidelines including Fannie Mae, Freddie Mac, Keybank and PHH Home Mortgage Clear various pre-decision conditions and worked closely with loan processors to ensure stability of loans
  • Effectively manage a predetermined pipeline within a specified training period Communicated the decision of approval, suspended or denial to the appropriate individuals within the company Applied needed conditions to mortgage applications to assure borrower meets program/product specifications.
Cfcu - Asset Recovery Specialist
Waterloo, NY, 04/2007 - 05/2012
  • Responsible for maintaining, monitoring, and controlling collection activity for 200-300 customers, and managing portfolio with 500K + balance, at 30+ days delinquency including repossessions.
  • Additionally, responsible for maintaining a monthly collection rate of 4% or higher.
  • Built relationships with clients, vendors and attorneys, creating cost effective ways to reduce potential customer issues.
  • Conducted contract investigations for customers.
  • Served as liaison between customers and accounting department.
  • Reviewed credit history.
  • Maintained spreadsheet on all client accounts.
  • Handled incoming customer calls.
  • Responded to customer inquiries and requests and resolved issues efficiently and professionally.
  • Worked closely with vendors.
  • Negotiated payments, settlements, prepared bankruptcy, and litigation.
  • Handled account placement with outside collection agency.
  • Processed Transfer and Assumptions select portfolio services Responsible for processing loan modification and forbearance agreements.
  • Add.
Cfcu - Asset Recovery Specialist
Ithaca, NY, 05/2007 - 04/2012
  • Built relationships with clients, vendors and attorneys, creating cost effective ways to reduce potential customer issues.
  • Conducted contract investigations for customers.
  • Served as liaison between customers and accounting department.
  • Reviewed credit history.
  • Maintained spreadsheet on all client accounts.
  • Handled incoming customer calls.
  • Responded to customer inquiries and requests and resolved issues efficiently and professionally.
  • Worked closely with vendors.
  • Negotiated payments, settlements, prepared bankruptcy, and litigation.
  • Handled account placement with outside collection agency.
  • Processed Transfer and Assumptions
Metris Inc. Direct Merchant Bank - Account Representatives III
City, STATE, 2001 - 2004
  • Responsible for maintaining, monitoring and controlling collection activity portfolio performance at 90+ days delinquency to high rick accounts.
  • Additionally, responsible for collection of past due accounts with a 90+%rate of collection.
  • Handled high inbound and outbound calls within a dynamic call center environment.
  • Managed multiple priorities and maintained effective results in a quota-driven workplace.
  • Negotiated with customers to bring accounts current by offering payment program prior to charge-off.
  • Utilized multiple call center support applications to efficiently assist customers.
  • Received Star Award and Perfect Attendance Awards.
CONVERGYS - Member Services Represented
City, STATE, 1995 - 2000
  • Member Service Representatives II Responded to customer inquiries and complaints.
  • Received inbound calls assisted customers with billing inquires, analysis of rate plans and various plans available.
  • Effectively handled escalated calls from disgruntled customers.
  • Provided technical assistance to customers by troubleshooting wireless equipment.
  • Consistently maintained productions utilization of 90%.
  • Received monetary bonuses for exceeding company production goals, and Perfect Attendance Awards.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Junior Underwriter
  • Asset Recovery Specialist
  • Asset Recovery Specialist
  • Account Representatives III
  • Member Services Represented

Degrees

  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: